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Digital Media • Gaming • Software • eSports • Automation
The Customer Due Diligence Team Leader will lead a team to ensure compliance with regulations, develop team performance, monitor due diligence reports, and make risk-based decisions on customer accounts while optimizing processes and adhering to regulatory requirements.
Digital Media • Gaming • Software • eSports • Automation
The Senior Manager of User Experience Research will develop and implement UXR strategies, conduct generative and evaluative research, synthesize findings into narratives, analyze customer data, and collaborate with stakeholders at all levels to enhance digital products in the sports market.
Digital Media • Gaming • Software • eSports • Automation
The Senior Customer Service Manager will lead the customer service team to ensure operational efficiency, enhance customer satisfaction, and uphold high service standards. Responsibilities include achieving objectives, team development, policy knowledge maintenance, succession planning, implementing growth ideas, and addressing customer escalations.