Who we are looking for
A Fraud and Risk Supervisor, who will be responsible for the development of multiple team leaders, playing a key role in the adoption of risk mitigation measures and departmental change.
The Fraud and Risk department provides intuitive and intelligent risk analysis, in order to protect the Business from significant external threats to its proprietary well-being.
You will develop an excellent understanding of both fraudulent behaviours in the gambling industry and the risk mitigation measures managed by the team. This is a great opportunity to develop a career within this specialist area of the operation.
This role requires flexibility to support Business levels throughout the busy sporting calendar, including evenings, weekends, and federal holidays.
The salary range for this position is $65,000 - $75,000 annually.
bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Preferred skills and experience
Effective written and verbal communication skills.
Ability to coach, develop and lead by example.
Capacity to plan, prioritize and balance workload efficiently and productively, through effective time management, delegation, and allocation of resources.
Sound judgement with a logical, well informed approach to decision making.
Excellent attention to detail in all aspects of work.
Experience within investigation, analytics, risk assessment or reporting of internal and external risks.
Ability to be innovative and develop concepts to meet the departmental and Business objectives.
Maintain compliance with individual licensing requirements according to regulations.
Main Responsibilities
Managing and overseeing the tasks and duties of specialists and team leaders on a daily basis.
Completing supervisory tasks including higher risk account screening, managing departmental escalations and liaising with third party merchants and payment providers.
Monitoring, maintaining, and developing performance levels throughout the department through performance management, whilst considering all aspects of the role, including procedural, compliance, assessments, data analysis and reporting.
Coaching and development of team leaders to uphold department standards with use of both short and long term objectives.
Reviewing and escalating technical issues.
Identifying improvements to increase quality, productivity and efficiency within the department.
Top Skills
What the Team is Saying
What We Do
bet365, one of the world's leading online gambling companies, is a driving force in the development of enterprise and Internet technology.
Established by Denise Coates CBE in 2000, we have rapidly grown into a global operation employing over 7,000 people and deliver an unrivalled online experience to more than 90 million customers in 22 languages.
Initially, we began by offering online Sports betting but with forward thinking leadership we chose to focus our attention on In-Play betting.
The gamble paid off and enabled us to forge our market leading position. In-Play has been fundamental to our success and remains the cornerstone of a business which, in 2017/18, saw £52.6 billion taken in Sports wagers with up to 2 million markets on site at any one time. Our game changing In-Play betting product and comprehensive sports Live Streaming service covering 750,000 events a year are complemented by our offerings in Casino, Poker, Games, and Bingo.
Innovation continues to be our lifeblood and we pride ourselves on the standards of customer service we deliver. Driven by a shared vision to be the best in our industry, a technology team in excess of 1,300 people work in house to provide the technological advances that enable us to maintain our leadership position.
Giving our teams the freedom to innovate is essential to our success. Our award winning business has worked hard to cultivate a culture of creativity where good ideas and a techno entrepreneurial attitude are encouraged and rewarded.
Today we continue to push technological boundaries and break new ground in software innovation.
Why Work With Us
Our employees have worked hard to achieve our industry status and we encourage them to continue to grow with us. We offer career paths in Technology, Trading, Operations and Media and focus on providing staff with the tools, skills and support they need to succeed. Together we can continue to improve our products and services.
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