Search the 22 jobs at Assent

As a Data Consultant at Assent, you will manage client relationships and ensure data quality by providing support, conducting workshops, and performing data analysis. Responsibilities include monitoring client data, developing documentation, delivering presentations, and identifying process improvements to enhance data solutions for clients.

The Supplier Data Intelligence Analyst will support the Supplier Intelligence team by managing supplier data and compliance documentation. Responsibilities include validating supplier data, reducing support tickets, and analyzing supplier information to enhance client engagement and program success.

The Customer Success Associate will manage customer relationships, oversee program success, and ensure exceptional service delivery. Responsibilities include defining compliance programs, analyzing program results, conducting business reviews, and maintaining customer health metrics to drive retention and revenue growth.

The Data Consultant serves as the main contact for data quality on client accounts, leading implementations, ensuring data accuracy, providing ongoing support, conducting workshops, developing documentation, and managing client relationships while identifying process improvements.

The Data Intelligence Analyst will ensure data quality and accuracy within the Assent platform by validating customer data using Excel, SQL, and R/Python. The role involves data management, analysis, communication with stakeholders, and implementing automation solutions.

The Customer Support Associate assists the Supplier Support team in communicating with Korean and English speaking suppliers, gathering compliance information, and ensuring quality assurance of supplied data. They handle inbound and outbound calls to troubleshoot and educate suppliers on compliance requests, and work closely with other teams to strategize client campaigns and resolve supplier issues.

The Implementation Consultant will manage client onboarding, ensure product configuration quality, and support clients with their software implementation. The role involves managing relationships, conducting implementation workshops, and proactively addressing data risks while collaborating with cross-functional teams.

The Customer Support Associate will assist the Supplier Support team by communicating with suppliers to gather compliance information, handling inbound calls, and engaging with unresponsive suppliers. Responsibilities include validating compliance data and ensuring a positive supplier experience through various channels.

The Revenue Operations Specialist will manage reporting, systems administration, and operational coordination, focusing on analyzing and optimizing the customer journey. Responsibilities include supporting go-to-market teams, managing quoting processes, and collaborating with various departments to ensure alignment with company goals. The role involves leveraging analytics to enhance customer satisfaction and retention while participating in operational projects.

As the AI Solution Architect, you will spearhead the integration of AI tools into Assent’s operations, facilitating their adoption across teams. Your role includes overseeing API configurations, managing vendor relationships, and enabling teams to utilize AI effectively through workshops and documentation. You will ensure that AI tools align with strategic objectives, enforce governance, and optimize performance for measurable business outcomes.

The Manager of Customer Success leads a team of Customer Success Managers, focusing on customer engagement and satisfaction. Responsibilities include overseeing operations, coaching team members, managing account transitions, and collaborating with international teams to enhance productivity. The role also involves setting goals for customer retention and satisfaction while providing feedback to senior management.

The Account Executive will prospect and sell to new logos, develop account-based sales strategies, manage a complex sales cycle, and work closely with Business Development to optimize the sales pipeline, all while achieving high sales quotas in the SaaS domain.

The Senior Manager of Customer Success will lead a team focused on enhancing customer delivery outcomes through effective management of projects and initiatives. They will also oversee recruitment, coaching, and operational management while fostering a collaborative work culture within the team.

The Enterprise Architect will strategize, design, and implement systems architecture, oversee the business capability model, and manage key business systems like ERP and CRM to align with growth objectives. This role requires collaboration across teams to enhance operations and support customer service delivery.

The Account Executive is responsible for prospecting and selling SaaS solutions to new clients, managing complex sales cycles, and establishing account-based sales strategies. The role requires building relationships with senior executives and achieving sales quotas, while working remotely with support from the company.

The Senior Manager of Customer Success will lead a team responsible for promoting customer satisfaction and success, overseeing operations, and coaching team members. Key responsibilities include managing resources, tracking KPIs, engaging in communication with all team levels, ensuring goal alignment with other departments, and advocating continuous improvement across customer operations.

Customer Success Managers at Assent will manage customer relationships throughout the lifecycle, ensuring project success and retention. Responsibilities include strategic planning, program reviews, addressing client needs, and collaborating with internal teams to drive customer growth. CSMs will also support renewal management and coordinate platform user permissions.

The IT Support Representative provides proactive and reactive IT support to employees, troubleshooting technology issues, managing hardware and software systems, maintaining asset inventory, and overseeing user accounts while ensuring corporate security policies are followed.

The Customer Support Associate at Assent will communicate with suppliers to gather compliance information, assist with compliance requests, and handle inbound and outbound calls. They will also provide language support in German and English, collaborate closely with the Program Success team, and manage multiple priorities effectively.

The Customer Success Associate at Assent is responsible for managing and nurturing customer relationships, executing project plans from start to finish, and ensuring client satisfaction through excellent service. The role includes overseeing customer health metrics, leading strategic planning sessions, and collaborating with various teams to enhance customer success and program effectiveness.