Sales Engineer

Company Description

Summary
Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability.

We've grown from $5 million to $85 million ARR in just six years. With our recent $350 million funding led by Vista Equity Partners, we're poised for even greater expansion and are on the lookout for outstanding team members.

Being a Certified B Corporation, we don't just advocate for sustainability – we live it. This certification underscores our commitment to environmental, social, and governance excellence. At Assent, your work will directly amplify transparency, sustainability, and fair practices worldwide.

Hybrid Work Model
At Assent, we proudly embrace a remote-first work model, valuing the flexibility and autonomy it provides our team. We also acknowledge the intangible benefits of occasional in-person workdays. For team members situated within 50 kms/31 miles of our five global offices in Ottawa, Eldoret, Penang, Columbus, and Amsterdam, you can expect to come into the office one day a week. Similarly, those near our co-working spaces in Nairobi and Toronto are encouraged to work onsite once a month.

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Job Description

The Sales Engineer will execute on all aspects of sales demonstrations - whether onsite, at conferences, or virtually - to articulate the Assent value proposition in the most compelling way. In this role, you will draw upon your experience with SaaS products, combined with Assent’s excellent product training, to expertly answer queries regarding the functionality of our industry-leading SaaS product.
At Assent, we value the growth and development of our employees. As such, internal applicants will be given preference for this role.

Key Requirements & Responsibilities

• Create and deliver impactful demonstrations for customers and prospects (both virtual and in-person), as well as supporting materials to facilitate sales.
• In collaboration with Account Executives, guide customers through their product options and prescribe solutions based on their needs.
• Develop strong relationships with Sales and Product teams as a trusted advisor to facilitate solution improvements.
• Identify custom technical requirements and coordinate with the Assent Product team as necessary.
• Support Account Executives with the technical sections of RFPs/RFIs and vendor assessments for new and existing clients.
• Share sales and product insights, as well as feedback, with Assent’s Product Management team to support new features and updates.
• Support marketing activities by attending trade shows, conferences, and other events on behalf of the Sales team.
• Systematically identify opportunities to improve customer satisfaction and expand customer opportunities.
• Work closely with prospects throughout the sales cycle in both supporting platform evaluations and executing Proof of Concepts (POCs) to establish technical credibility and advocacy.
• Assist in developing the Statement of Work (SOW) as required for sales opportunities.
• Participate in the development and review of specification documents for new integrations and new features, as well as integrations associated with third-party systems such as ERPs, PLMs, and other relevant data sources.
• Identify, share, and influence best practices across the sales organization in collaborative, innovative, and practical ways.
• Familiarize yourself with corporate security policies and follow Assent’s processes and procedures.

This is not an exhaustive list of duties. Responsibilities may be altered and/or added from time to time to meet business needs.

Qualifications

We strongly value your talent, energy and passion. It will also be valuable to Assent if you have the following qualifications:

• 3+ years of proven experience demonstrating technical product features to a range of audiences;
  • Experience engaging with Enterprise clients is an asset.
• A university, college, or post-graduate certificate in Marketing, Business, Engineering, or a related field is an asset. 
• Exceptional interpersonal skills, with the ability to build strong cross-functional relationships and rapport with diverse internal and external stakeholders.
• Ability to adapt communication and messaging to influence product sales across various target audiences.
• Strong ability to translate customer needs into technical/system requirements for Product Teams.
• Expertise in creating impactful presentations and materials, and presenting data in a meaningful way to guide conversations that drive purchasing decisions.
• Technical background in software, preferably with experience in a SaaS environment, including a strong understanding of integrations, connectors, and APIs.
• Knowledge and expertise in the manufacturing industry and compliance standards are a significant advantage.
• Willingness and ability to travel as required.
• Excellent verbal and written communication skills in English.
• Resilient and solution-oriented mindset - dedicated to achieving excellence and driving results.
• Open to feedback, coachable, and always striving for self-improvement.

Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform the aforementioned duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions. Assent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Additional Information

At Assent, we are uniquely positioned to make meaningful, impactful changes in the world around us. If you believe in doing work that matters, we want you to join our team.

Life at Assent

Wellness: We believe that you and your family’s well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.

Financial Benefits: It’s not all about the money – well, it’s a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.

Life at Assent: There is purpose beyond your work. We provide our team members with flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives.

Lifelong Learning: At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.

Find Your Balance with Us: We get it - you need work and life to mesh in a way that feels right for you. That's why we're big on remote work and flexibility. But hey, if you're within 50 kms/31 miles of our main hubs in Ottawa, Eldoret, Penang, Columbus, or Amsterdam, we do ask that you pop into the office just once a week. And for our folks near the co-working spots in Nairobi and Toronto? A monthly visit is all we ask.

At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).

Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success.

If you require assistance or accommodation throughout any part of the interview and selection process, please contact [email protected] and we will be happy to help.