Antech Diagnostics
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Jobs at Antech Diagnostics
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The Manager, Sales Training and Development is responsible for assessing and developing training programs for sales representatives. They design and deliver training across various methods, create learning objectives and materials, evaluate performance, and implement best practices in adult learning to improve sales effectiveness.
The Diagnostic Sales Manager will manage and grow the market share for Antech's Reference Lab services and other diagnostics, focusing on customer engagement through in-person sales. Responsibilities include creating sales plans, providing product education, managing contracts, and collaborating with sales teams for lead generation.
The Technical Support Specialist provides customer service and support for veterinary diagnostic equipment. Responsibilities include troubleshooting issues via phone, chat, and email, educating customers on equipment use, documenting interactions in CRM software, and maintaining technical knowledge through training.
The Call Quality Analyst is responsible for evaluating and improving call quality in a veterinary diagnostic support role. They will analyze incoming calls, work with call center managers, document trends, create reports, and collaborate with various teams to enhance customer support.
The Grossing Laboratory Technician performs laboratory analyses, prepares samples, operates laboratory instruments, runs tests, and communicates results to Pathologists, ensuring high-quality output and maintaining laboratory equipment.
The Technical Support Specialist provides remote troubleshooting for digital radiography hardware and related software for veterinary customers, employing strong diagnostic and analytical skills to resolve both simple and complex issues. This role requires excellent communication and case management skills to ensure customer satisfaction and effective support.
The Coordinator I, Administrative Support is responsible for record-keeping for clinical instrumentation, processing RMA orders, monitoring data entry for CRM queues, maintaining accurate customer equipment records, and fulfilling sales and service orders. The role demands excellent customer service skills and attention to detail in handling equipment and inventory records.
The Senior Biostatistician will design studies, analyze complex data, and prepare regulatory submissions for diagnostic products. Responsibilities include validating statistical methodologies, generating reports, collaborating with various teams, and ensuring compliance with regulatory standards to enhance animal care and diagnostic accuracy.
The role involves leading product development from ideation to launch, creating marketing strategies, managing the product roadmap, and collaborating with various teams to enhance the online customer experience for Antech's digital products.
The Senior Payroll Specialist will manage payroll transactions for the DACH region, ensuring accuracy and compliance with labor laws and tax regulations. Responsibilities include working with payroll providers, resolving payroll issues, performing payroll analyses, and enhancing internal processes. The role also involves collaborating with internal and external parties for effective payroll implementation and data flow management.
The Marketing Specialist will lead marketing projects for the central European team, focusing on creating and implementing marketing strategies, managing campaigns, and analyzing their effectiveness. The role involves collaboration with various departments and supporting the international sales team, along with organizing trade fairs and conducting market surveys.
The Hardware Engineering Manager will oversee engineering efforts for veterinary diagnostic products, managing a team of engineers and collaborating with embedded software teams. Responsibilities include product development, troubleshooting, and ensuring quality through project management and cross-functional teamwork.
The Quality Assurance Coordinator is responsible for providing exceptional customer support, handling problem cases related to veterinary diagnostics, managing client inquiries, and maintaining knowledge of laboratory operations. This role requires effective communication and problem-solving skills, along with the ability to navigate software systems to resolve client issues.
The Marketing Manager at Antech Diagnostics will be responsible for developing and implementing marketing strategies in APAC and emerging diagnostic markets. This role involves overseeing social media, advertising, content production, international liaison, event management, webinars, product launches, sales support, and strategic partnerships.
The Regional Account Manager will drive sales of Antech's product portfolio across Scotland, establishing new business opportunities and converting customers. Key tasks include conducting sales calls, managing territory expenses, building relationships with referral sources, and collaborating with internal teams. A focus on maximizing the customer experience and executing sales strategies in a complex environment is essential.
The Equine Key Account Manager is responsible for developing Antech as the partner of choice for diagnostics in the equine market. This role involves selling the Antech portfolio to equine practitioners, coordinating with internal departments, building long-term partnerships, and managing projects to adapt products to meet market needs.
The Senior Cost Accountant will manage and control the General Ledger, analyze cost accounting systems, prepare detailed cost reports, assist in budgeting, perform inventory audits, and ensure compliance with accounting standards. They will also support financial statement preparations and seek process improvements.
The Technical Training & Onboarding Specialist is responsible for designing, developing, and implementing training solutions for Customer Support teams, focusing on veterinary diagnostic support. They analyze training needs, create instructional content, and maintain training records while collaborating with various departments to fulfill training requirements.
Oversee customer support team operations, ensuring high customer satisfaction. Develop support strategies, train team members, monitor performance, and resolve customer issues effectively.
The Diagnostic Sales Manager will oversee market share and growth goals by promoting and selling Antech's diagnostic services and products to animal hospitals and veterinarians. Responsibilities include managing in-person sales calls, creating sales plans, providing product education and training, and collaborating with internal teams to enhance customer satisfaction and drive revenue growth.