We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.
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Job Purpose/Overview
The Manager IT Infrastructure and Operations reports directly to the Director Regional Digital Transformation and IT Europe with a dotted line to the Global Director Infrastructure & Operations.
The Manager IT Infrastructure and Operations ensures the stability and efficiency of the IT systems of Antech in Europe. This role involves leading a team and optimizing IT infrastructure performance and day to day IT Operations of service desk across Europe. Key responsibilities include maintaining high availability of IT services, managing data centers and networks, and implementing security and disaster recovery best practices. The manager also focuses on risk mitigation and continuous improvement to support the organization’s goals.
Essential Duties and Responsibilities
- Lead and mentor a team of IT Infrastructure professionals.
- Foster a collaborative and high-performance work environment.
- Oversee the design, implementation, and maintenance of IT infrastructure.
- Ensure the stability, integrity, and efficient operation of systems
- Ensure high availability and reliability of IT services.
- Monitor system performance and address issues proactively.
- Implement best practices for IT security and data protection.
- Ensure compliance with relevant regulations and standards.
- Develop and maintain disaster recovery plans.
- Ensure business continuity through effective risk management.
- Identify opportunities for Infrastructure improvements.
- Stay updated with emerging technologies and industry trends.
- Oversee the helpdesk operations to ensure timely and effective support.
- Implement processes to improve helpdesk efficiency and user satisfaction.
Education and Experience
- Bachelor’s degree in Computer Science, Information Technology, or a related field is required.
- Minimum of 7-10 years of experience in IT infrastructure management, including experience in leading a high-performance IT team.
- Proven experience in managing production networks (High availability)
- Experience in a laboratory or hospital environment is highly beneficial, with an understanding of the specific IT needs and compliance requirements in these settings.
- Strong background in IT security, disaster recovery, and business continuity planning.
Knowledge, Skills and Abilities
- Hands-on in-depth understanding of IT infrastructure, including servers, storage, networks, and cloud services.
- Proficiency in managing production networks.
- Knowledge of IT security principles and best practices.
- Familiarity with disaster recovery and business continuity planning.
- Experience working in a laboratory, hospital or production environment is highly beneficial.
- Strong communication and interpersonal skills.
- Ability to collaborate with internal stakeholders.
- Good leadership and team management abilities.
- Strong analytical and problem-solving abilities.
- Ability to identify and mitigate risks proactively.
- Capacity to develop and implement process improvements.
- Commitment to staying updated with emerging technologies and industry trends.
- Willingness to pursue relevant certifications and training.
- Strong focus on user satisfaction and service delivery.
- Ability to oversee helpdesk operations and ensure timely support.
- Proficiency in English is required.
- Knowledge of another European language is highly desirable.
- Travel upto 25%
About Antech
Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.
Note to Search Firms/Agencies
Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.
Top Skills
What We Do
Antech Diagnostics, Inc., operates a network of veterinary diagnostic laboratories in the United States. It offers veterinary diagnostics services in the areas of chemistry, hematology and coagulation, endocrinology, serology and immunology, urine and fecal, therapeutic drugs, cytology and histology, and microbiology. The company provides laboratory medicine to veterinarians, as well as provides daily services to animal hospitals, zoos, and government agencies.
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