ADNET Systems, Inc.
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The Customer Support Specialist provides virtual assistance to callers, specifically addressing concerns related to fraud. Responsibilities include utilizing a computer to access information, following documented processes, communicating effectively with customers, and overcoming challenges in customer interactions. Flexibility in work hours is essential, as well as the ability to work independently in a remote setting.
The Energy Advisor Application Processor will support utility energy efficiency projects by reviewing applications, ensuring compliance, conducting data analysis, and processing incentive payments. The role involves attention to detail, problem-solving, and effective communication with partners and contractors.
The EEO Specialist will draft a Final Agency Decision (FAD) discussing and analyzing claims in formal complaints, covering procedural and substantive issues, statement of facts, applicable law, legal analysis, conclusions, and notice of appeal rights.
The Recruiting Assistant will help locate quality candidates by reviewing resumes, conducting interviews, and managing hiring paperwork. Responsibilities include working with HR personnel, updating personnel information, posting job ads, and performing quality assurance calls.
The Human Resources Consultant will support various HR functions including talent acquisition, retention, and relationship building. Responsibilities include sourcing candidates, conducting interviews, managing contracts, developing recruiting programs, and maintaining HR policies. This role requires effective communication, strong organization skills, and a commitment to team success.
The Senior Principal Contracts Specialist administers and monitors contracts, ensuring compliance with federal regulations and internal policies. This role involves negotiating terms, reviewing proposals, maintaining documentation, and collaborating with various teams to support subcontract performance and national security missions.
The Energy Advisor Customer Care role involves supporting energy efficiency initiatives by evaluating and verifying utility-sponsored projects, providing technical assistance, conducting energy audits, and interfacing with customers and contractors.
As an IT Support Specialist I, you will provide after-hours support for users facing issues with DSP applications. Your responsibilities will include troubleshooting login issues, managing access requests, and resolving technical inquiries. You'll utilize a ticket management system for tracking requests and escalate issues when necessary, while striving to meet defined service levels.
The EEO Investigator - Complaints will be responsible for managing EEO complaints processing under federal government programs, including informal and formal complaint procedures, policy maintenance, and reporting. Additionally, they must have expertise in federal government EEO programs and at least 5 years of experience in various EEO-related areas.
The Customer Care Energy Advisor supports energy efficiency by managing utility-sponsored projects, reviewing applications for compliance, providing technical assistance on efficient technologies, performing energy savings calculations, and ensuring quality control. They interface with customers and contractors while processing incentive payments and conducting surveys.