As a Customer Service Representative, you'll engage with customers, addressing inquiries, resolving complaints, and processing orders. Your role is to ensure customer satisfaction by maintaining professionalism and excellent communication skills in all interactions.

As a Talent Acquisition Business Partner, you will execute full life-cycle recruiting and innovate sourcing strategies while collaborating with hiring teams. Strong communication and attention to detail are essential as you manage multiple priorities in a fast-paced environment, and support a diverse customer base with technical hiring needs.

The Bilingual Virtual Customer Support Specialist will respond to customer inquiries, provide guidance and information, access internal systems, and communicate with clients. Must have strong communication skills and the ability to navigate multiple systems while offering professional and courteous assistance.

The Senior Principal Contracts Specialist will manage contracts/subcontracts, provide expertise in contract management, ensure compliance with federal regulations, and collaborate with program teams to fulfill contract requirements. This role involves negotiating contracts, monitoring performance, and acting as a liaison for contractual communications.

As an Energy Advisor, you will support energy efficiency programs by reviewing application submittals, providing technical guidance, conducting energy audits, and coordinating quality control activities. You will also perform energy savings calculations and assist in processing incentive payments.

The U.S. Payroll Associate will manage full-cycle payroll processing independently, ensuring accurate input and reconciliation of payroll data, including various compensation and benefit adjustments. This role includes monitoring workflow, processing personnel changes, and responding to payroll inquiries while preparing reports for multiple departments.

The Business Operations Support Specialist manages the daily operations of government programs, including budget assistance, process improvement, data management, compliance with federal policies, project coordination, and customer service. They prepare reports, provide training, and support the efficient execution of operational functions within the organization.

The Administrative / Executive Support role involves managing executive calendars, coordinating with leadership, handling conference room reservations, and providing general office support. The candidate must also be able to work both remotely and on-site in Springfield, VA as needed.

The Data Analyst will collect, process, and analyze data to support decision-making processes, transforming raw data into meaningful insights by interpreting patterns and trends, with a focus on geospatial information services and GIS tools.

The Energy Advisor will support utility energy efficiency programs, assisting with application review, technical guidance on energy technologies, and performing energy savings calculations. The role requires close interaction with contractors and customers, as well as processing incentive payments and conducting equipment surveys.

The EEO Specialist will prepare draft Final Agency Decisions by analyzing all claims in formal complaints, addressing procedural and substantive issues, providing legal analysis, and ensuring compliance with applicable laws.

The Customer Support Specialist provides virtual assistance to callers, specifically addressing concerns related to fraud. Responsibilities include utilizing a computer to access information, following documented processes, communicating effectively with customers, and overcoming challenges in customer interactions. Flexibility in work hours is essential, as well as the ability to work independently in a remote setting.