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The Senior Paid Search Manager will drive the company's digital personal finance marketing efforts by leading paid search campaigns, optimizing ads, managing budgets, and collaborating with cross-functional teams to achieve user acquisition and brand growth through data-driven strategies.
As part of the Member Services team, you will assist members with onboarding, account setup, and provide guidance through their financial journey. Your role involves communicating via phone, email, and chat to offer empathy and solutions while ensuring accurate documentation of customer accounts.
As part of the Member Services team, you will assist customers through onboarding, answering questions, and providing coaching on personal finance solutions while exhibiting empathy and care in each interaction.