The Marketing Specialist will develop and execute marketing campaigns to increase brand awareness and attract clients. Responsible for creating marketing plans, managing content across channels, and leading creative efforts. This position requires collaboration with internal teams and managing marketing budgets while ensuring successful campaign execution and performance analysis.

The Customer Support Specialist assists with operational support and customer service related to API client requirements, ensuring prompt and accurate resolution of client requests while collaborating with internal departments and external vendors.

The Operations Manager oversees the Operations Center team, ensuring efficient execution of client accommodation requests while maintaining excellent service. Responsibilities include problem resolution, coordination with departments, managing personnel, analyzing operational issues, and providing guidance. The role emphasizes client relationship management and timely execution of operational tasks.

The Operations Supervisor oversees the Operations Center, ensuring that service requests are efficiently handled and that staff provide high-quality customer service. This role includes monitoring activities, coaching staff, managing operational issues, and collaborating with other departments to meet client needs.

The Client Billing & Treasury Specialist will ensure accuracy and compliance in billing processes, conduct audits, analyze reservations, and provide training to hotel partners. The role requires attention to detail and strong analytical skills for effective communication and invoicing.

The Account Manager manages existing client relationships, focusing on airlines, cruise lines, and hotels. Responsibilities include overseeing account direction, executing contract negotiations, conducting site inspections, managing revenue opportunities in CRM, and ensuring client satisfaction through effective communication and strategic planning.

The Sourcing Specialist manages hotel and ground transportation procurement by creating market analyses, identifying trends, sourcing destinations, negotiating rates, and tracking financial data. Responsibilities include utilizing RFP platforms, analyzing market conditions, creating presentations, and scheduling hotel inspections while ensuring prompt feedback management for assigned accounts.

The Implementation Project Manager oversees project delivery of API products, manages client relationships, develops project plans, and ensures smooth implementation processes. Responsibilities include stakeholder communication, risk management, and leading user acceptance testing, alongside collaboration with internal teams and clients.

The Product Manager is responsible for defining the product vision, conducting market research, and collaborating with cross-functional teams to optimize the flagship operational platform. Duties include managing the product lifecycle, ensuring alignment with strategic business goals, and enhancing customer satisfaction. The candidate will also oversee a team of Product Owners and drive innovative product strategies based on market analysis.

As a Product Lead, you will manage the product lifecycle using Agile methodologies, collaborate with stakeholders, conduct market research, and develop strategies for growth. You will create a product roadmap, prioritize features, and execute go-to-market strategies to enhance product delivery and revenue opportunities in digital finance technology.

The Accounting Operations Supervisor will support the Manager by overseeing the Brazil Team of billing specialists, ensuring compliance with rules, conducting audits, performing training, and engaging in communication with clients to facilitate billing processes.

The Operations Analyst focuses on maintaining operational efficiency by monitoring communication and systems, solving operational challenges, and ensuring smooth information flow across shifts. They prioritize tasks effectively and collaborate with their team while supporting customer satisfaction. They also report any operational issues to their superiors and are prepared to undertake various responsibilities.

The Sourcing Specialist manages hotel and ground transportation procurement, performing market analyses, sourcing destinations, negotiating rates, and maintaining financial records in Excel. Responsibilities include data collection, managing RFP processes through JETRFP, analyzing market trends, creating presentations, and scheduling site inspections as needed.

The Implementation Project Manager is responsible for leading API products implementation projects, serving as the primary contact for clients throughout the project lifecycle. Responsibilities include planning and executing projects, collaborating with clients, managing stakeholder communication, overseeing user acceptance testing, and ensuring successful project delivery while identifying risks and managing resources effectively.

The Implementation Project Manager oversees the delivery of API products in client environments, managing project lifecycles from planning to post-implementation review. Responsibilities include managing project plans, collaborating with clients, ensuring effective communication among stakeholders, supporting user acceptance testing, and driving risk management. Strong organizational and problem-solving skills are essential.

The Java-Angular Integrations Technical Team Lead/Manager will lead an agile development team in delivering API integrations for airline and rail clients. Responsibilities include full lifecycle software development, mentoring team members, managing communications, and supporting integration and testing under a TDD approach.

The Manager of Accounting Operations will oversee accounting and billing operations for clients, manage the Airline Billing team, ensure accurate invoicing and financial reporting, maintain internal controls, and collaborate with other departments for process improvement. The role also involves team management and communication across various levels.

As a Product Lead, you will oversee the operational platform, manage the product backlog, prioritize features, and serve as the voice of customers and stakeholders. Collaborate with teams to deliver high-impact initiatives while driving strategic evolution and ensuring alignment with organizational goals.

As an Account Manager at API, you will manage client relationships with Airline, Cruise Line, and Hotel partners. Your responsibilities include sourcing, conducting site inspections, negotiating contracts, day-to-day account management, and ensuring accurate CRM documentation while maximizing API's revenue and client savings.

The On-Site Operations Supervisor oversees the On-Site Operations Center to ensure timely and efficient services for client crew accommodations, supervises staff, monitors activities, maintains communication with clients, enforces quality standards, and resolves operational issues.