Search the 59 jobs at 8x8

The Partner Success Manager at 8x8 Inc. drives opportunities through the sales cycle for Sub-Agents and Resellers, focusing on onboarding, support, and sales metrics. Responsibilities include managing the sales funnel, providing accurate forecasts, and recruiting new partners, with an emphasis on customer service and problem-solving skills.

The Team Leader SDR is responsible for leading, mentoring, and developing a team of 3-4 Sales Development Representatives (SDRs). This role includes driving team performance, addressing development needs, and collaborating with leadership to achieve strategic goals. A focus on fostering a culture of growth and accountability is essential, as is an understanding of sales dynamics and performance metrics.

The Senior Tax Analyst will prepare and review tax returns, coordinate with external providers, assist with telecommunications tax matters, conduct tax provision computations, analyze tax issues, manage audits, and maintain tax documentation.

The Compliance and Technical Implementation Specialist at 8x8 is responsible for managing customer onboarding, integration of CPaaS solutions, ensuring regulatory compliance, and providing technical support. The role involves customizing solutions via API integrations and developing documentation to facilitate customer understanding and compliance with messaging standards.

The Account Executive will be responsible for driving revenue through the sales of 8x8's unified communications and contact center solutions to commercial customers. Key tasks include prospecting for new business, understanding customer needs, negotiating sales terms, and exceeding revenue targets while collaborating with sales development representatives and attending ongoing training.

The Senior Counsel, Privacy will lead the company's global privacy and data protection strategy, ensuring compliance with laws such as GDPR, CCPA, and HIPAA. Responsibilities include providing legal advice to various teams, managing data governance compliance, reviewing contracts, leading privacy training, and acting as a liaison with data protection authorities.

As a Lead Product Researcher, you'll conduct qualitative and quantitative research studies to gather user insights. You'll collaborate with cross-functional teams to prioritize findings, employ various research methods, and educate the team on usability principles to drive product strategy and design improvements.

This role involves designing and implementing technical solutions, focusing on high-performance, mission-critical services in a micro-services architecture. Responsibilities include building APIs, troubleshooting, ensuring system stability, and engaging in continuous improvement processes throughout the software development lifecycle.

The Research Operations Manager facilitates beta and user experience testing by managing participant recruitment and research program operations. This role standardizes research processes, collaborates across teams, and ensures compliance with research ethics and GDPR, while analyzing user feedback to improve product strategies.

The Compensation Programs Manager analyzes financial data related to employee benefits and compensation programs, ensuring compliance and accurate reporting. This role involves data analysis, managing benefits administration, and oversight of financial operations. Collaboration with HR, finance, and legal departments is essential, alongside process improvement initiatives.

The Strategic Account Manager at 8x8 Inc. will be the primary contact for enterprise customers, focusing on managing relationships, driving customer success, and supporting their Cloud Communications journey. Responsibilities include maximizing existing relationships, pursuing new business leads, and collaborating with internal teams to enhance customer experience.

The Inside Sales Account Associate will engage in B2B sales through cold calling, emails, and social outreach. Responsibilities include generating interest in 8x8's services, qualifying customers for upsell opportunities, scheduling meetings with sales teams, and providing sales support to account managers. Participants will benefit from a comprehensive training program aimed at enhancing sales skills and career growth.

As a Software Engineer at 8x8, you'll contribute to developing a resilient communications platform. This involves working on backend engineering with a focus on microservices, ensuring system quality, and participating in the software development lifecycle from design to deployment, using best practices in Agile methodologies.

The Sr. Technical Product Marketing Manager will create engaging product narratives and manage demo environments that align with company messaging and marketing campaigns. Responsibilities include developing demo strategies, training sales teams, and collaborating with cross-functional teams to enhance customer experience.

The Software Engineer will be responsible for understanding and clarifying requirements, collaborating on software specifications, influencing architectural decisions, implementing high-quality code, and maintaining micro-services. They should have deep knowledge of Java and modern development practices, including CI/CD, testing, API design, and databases. Knowledge of VOIP technologies and Linux is a plus.

As a Staff Software Engineer at 8x8, you will design, implement, and maintain backend functionalities using Java. You will oversee the entire development lifecycle, collaborate on software specifications, provide architectural guidance, address complex system interdependencies, and mentor junior engineers while ensuring high-quality standards in software delivery.

The Software Development Engineer 3 at 8x8 Inc. will design and implement technical solutions, manage high-performance services, and ensure compliance with specifications while contributing to all phases of the software development lifecycle. The role involves extensive collaboration, code quality assurance, and participation in continuous improvement processes.

Join the 8x8 engineering team as a Senior Software Engineer to contribute to the entire software development lifecycle. Responsibilities include writing efficient code, collaborating on architecture decisions, developing APIs, and ensuring production stability. Engage in continuous improvement by investigating new technologies and implementing solutions in a microservices architecture.

The Senior Revenue Accountant will manage the revenue cycle from quote review to revenue recognition, ensure compliance with ASC 606, prepare revenue analyses, assist with financial audits, and collaborate with various departments to improve revenue-related processes.

As a Senior Technical Support Engineer at 8x8 Inc., you will serve as the primary contact for customer inquiries, primarily through phone, email, and a ticketing system. You will troubleshoot and resolve issues, escalate priority problems, and maintain accurate records. The role requires knowledge of 8x8 products and excellent communication skills to assist both technical and non-technical customers. Continuous learning and adherence to processes are essential.