Search the 73 jobs at 8x8

As a Senior Program Manager at 8x8, you will operationalize critical programs aligned with strategic goals, collaborate with Product Managers and technical leads to define scope, develop program plans, manage risks, and drive successful program outcomes while reporting progress to senior leadership.

The Salesforce Developer will design, build, and optimize Salesforce Core and Vlocity solutions. Responsibilities include development of custom applications, configuration of industry-specific features, integration with external systems, testing, documentation, and collaboration with cross-functional teams to deliver scalable solutions tailored to business needs.

The Salesforce Solution Architect will design and implement scalable solutions for telecommunications businesses using Salesforce Communications Cloud. Responsibilities include defining system architecture, leading technical processes, managing integrations, optimizing workflows, ensuring compliance, and mentoring teams.

The Salesforce Development Lead will oversee the design and delivery of Salesforce Communications Cloud solutions. Responsibilities include leading a team of developers, ensuring best practices, developing custom Salesforce solutions, optimizing Omni-Studio processes, and integrating Salesforce with external systems. The role also involves collaborative work with stakeholders and providing mentorship to junior staff.

The Sales Account Executive will prospect and close new clients, manage key accounts, and develop new business relationships while achieving sales targets. Responsibilities include managing sales processes, creating client proposals, and engaging in industry networking to optimize customer experience through 8x8's cloud communication technology.

The Account Executive is responsible for driving sales of Unified Communications and Contact Center solutions, focusing on commercial customers with 100-499 employees. Key tasks include prospecting, managing the sales cycle, negotiating deals, and exceeding revenue targets. This role requires a strong understanding of 8x8's product offerings and the ability to address complex customer needs.

The Sales Account Executive is responsible for generating and developing new business opportunities, managing key account relationships, ensuring sales processes are followed, maintaining sales administration, and achieving revenue goals in a fast-growing communications company.

As a Technical Support Engineer at 8x8, you will assist customers via phone, email, and chat with their communications solutions, focusing on first-contact resolution. You'll manage support interactions, collaborate with internal teams, capture product feature requests, and adhere to compliance guidelines. Success in this role requires excellent communication skills and experience in customer support.

The Senior Counsel will oversee 8x8's procurement function and compliance program, providing legal expertise in vendor transactions and maintaining compliance with regulations. The role involves contract negotiation, policy development, and collaboration across various departments to manage risk and uphold compliance standards demanded by U.S. law.

The Partner Success Manager at 8x8 Inc. is responsible for driving sales opportunities with Sub-Agents and Resellers, managing partnerships, providing support, and ensuring the achievement of sales targets. Key duties involve onboarding partners, maintaining the sales funnel in Salesforce, and forecasting sales.

As the US SDR Team Leader, you will mentor a high-performing team of 3-4 SDRs, drive team performance, provide coaching, and develop growth plans. You will collaborate with leadership on strategy and provide insights on team performance.

The Project Manager for Web Operations will lead cross-functional website transformation projects, ensuring they are planned and executed meticulously from ideation to delivery. This role involves collaboration with development, UX, SEO, and analytics teams, prioritizing initiatives, tracking project performance with tools, and optimizing processes to enhance digital experiences.

The Sr. Partner Success Manager at 8x8 Inc. will build and maintain relationships with value-added resellers (VARs), ensuring a frictionless experience and helping them understand their customer's business challenges. Responsibilities include driving contract renewals, monitoring partner health metrics, conducting business reviews, and identifying upsell opportunities within the partner channel.

The Compliance and Technical Implementation Specialist at 8x8 is responsible for managing customer onboarding, integrating communication solutions via API, ensuring compliance with messaging standards, and providing technical support. This role includes conducting training sessions and maintaining documentation to enhance customer experience and ease future integrations.

The Senior Tax Analyst will prepare and review tax returns, coordinate with external providers, assist with telecommunications tax matters, conduct tax provision computations, analyze tax issues, manage audits, and maintain tax documentation.

The Senior Counsel, Privacy will lead the company's global privacy and data protection strategy, ensuring compliance with laws such as GDPR, CCPA, and HIPAA. Responsibilities include providing legal advice to various teams, managing data governance compliance, reviewing contracts, leading privacy training, and acting as a liaison with data protection authorities.

As a Lead Product Researcher, you'll conduct qualitative and quantitative research studies to gather user insights. You'll collaborate with cross-functional teams to prioritize findings, employ various research methods, and educate the team on usability principles to drive product strategy and design improvements.

This role involves designing and implementing technical solutions, focusing on high-performance, mission-critical services in a micro-services architecture. Responsibilities include building APIs, troubleshooting, ensuring system stability, and engaging in continuous improvement processes throughout the software development lifecycle.

The Research Operations Manager facilitates beta and user experience testing by managing participant recruitment and research program operations. This role standardizes research processes, collaborates across teams, and ensures compliance with research ethics and GDPR, while analyzing user feedback to improve product strategies.

The Compensation Programs Manager analyzes financial data related to employee benefits and compensation programs, ensuring compliance and accurate reporting. This role involves data analysis, managing benefits administration, and oversight of financial operations. Collaboration with HR, finance, and legal departments is essential, alongside process improvement initiatives.