The Director of Web Strategy at 8x8 will optimize and deliver website strategy for their web properties, driving growth and enhancing user experience. Responsibilities include managing SEO strategies, developing content strategies, leading UX and CRO A/B testing programs, and collaborating with teams to ensure consistent branding and messaging. The role requires strong stakeholder management and data analysis skills while creating executive presentations on performance insights and strategic initiatives.

The Salesforce Administrator will manage and enhance the Salesforce platform, ensuring optimal performance, user management, and data integrity. Responsibilities include configuring Salesforce objects, building reports and dashboards, implementing automation solutions, providing user support, and maintaining system updates. The role serves as a liaison between stakeholders and the IT team to streamline business operations and enhance user productivity.

The Sr. DevOps Engineer will manage Kafka and Redis clusters, implementing best security practices and ensuring high availability. Responsibilities include monitoring, troubleshooting, optimizing performance, and planning upgrades, as well as creating documentation and participating in technical escalations.

The Customer Success Account Operations Manager at 8x8 is responsible for managing operational projects related to customer subscriptions, solving complex service inquiries, and providing administrative support. The role involves cross-functional collaboration, reporting, and process improvement to enhance customer experiences.

The Solutions Engineer will serve as a primary technical resource throughout the sales process, supporting the sales team by developing sales plans, delivering presentations, and maintaining customer relationships. Responsibilities include providing technical support, developing system configurations, and keeping up-to-date with competitive solutions and products.

As a Global Integrated Campaigns Intern at 8x8, you will assist in developing and executing marketing campaigns across channels, support content creation, monitor campaign performance, assist with event planning, and perform administrative tasks related to marketing.

As a Sales Development Representative at 8x8, you will identify and generate sales opportunities through inbound and outbound calls. This role requires strong communication skills, a hunter mentality, and the ability to manage multiple tasks in a fast-paced environment. You will receive extensive training and have the opportunity to meet sales goals, qualify prospects, and collaborate with the sales team.

As a US SDR Team Leader, you will mentor and develop a team of 3-4 SDRs, drive team performance, and work with leadership to align on strategies and improve team impact. You will foster a culture of growth and accountability while coaching team members to meet their goals.

The Strategic Account Manager will manage relationships with enterprise customers, drive customer success, and maximize cross-sell and upsell opportunities. This role involves working closely with sales teams and customers to ensure a positive experience and effective use of 8x8's solutions.

As a Technical Support Associate, you will provide first-line support to customers, diagnose technical issues, and utilize case management tools like Salesforce and Jira. You will empower customers through knowledge base promotion, set up user accounts, and work with senior engineers on escalated tickets.

As a Staff Software Engineer at 8x8, you will design and implement web application functionalities mainly using Java, collaborate on software specifications, manage back-end and front-end integrations, and ensure architecture adheres to high-quality standards. You'll also mentor team members and implement best practices across projects.

As a C# Software Engineer, you will design and develop RESTful APIs and backend microservices for the messaging platform, optimize performance through unit and integration testing, and collaborate with the product team on requirements.

The Staff Software Engineer will design, implement, and maintain backend functionalities primarily using Java, lead architecture and design decisions, collaborate on software specifications, and mentor engineers. Responsibilities involve working within a microservices architecture, addressing complex system issues, and maintaining high code quality through testing and automation.

The Software Development Engineer will design and implement technical solutions, ensuring compliance with specifications. Responsibilities include developing Java REST web services, supporting continuous improvement, and contributing to all phases of the development lifecycle while maintaining high quality and availability standards.

As a Solutions Architect for 8x8, you will support CPaaS solutions with a focus on Messaging and SMS. You will collaborate with sales teams to drive technical wins, present CPaaS capabilities, and provide best practices for integrating messaging solutions. Staying updated on industry trends and acting as a trusted advisor to customers is key to this role.

As a Software Development Engineer at 8x8, you will engage in the entire software development life cycle, contributing to high-performance services in a microservices architecture while ensuring compliance with specifications and implementing solutions for product requirements. Responsibilities include design, development, deployment, and continuous improvement of software components, with a focus on delivering high-quality, tested code in a cloud environment with AWS.

Lead the technical documentation team and create scalable, user-centric content solutions that improve the customer experience. Oversee documentation processes, implement innovative approaches using AI tools, and enhance self-service capabilities for users. Collaborate with various departments and drive initiatives for effective resources.

The Senior Product Manager will develop and execute product roadmaps, define product requirements, oversee testing, and create documentation for various products. They will collaborate with multiple teams for product development, engage with customers for feedback, assess business impacts through analytics, and aid sales and finance in pricing strategies.

The Senior Enterprise Technical Support Engineer at 8x8, Inc. is responsible for ensuring exceptional support outcomes for enterprise customers. This role involves troubleshooting complex technical issues, leading problem management initiatives, collaborating with engineering teams, and providing high-level customer service. The engineer will manage escalated cases and mentor junior team members while continually improving knowledge management practices.

The Senior Business Systems Analyst will optimize business processes and enhance systems automation concerning lead, deal registration, and opportunity management within Salesforce. Responsibilities include collaborating with various teams, managing Salesforce configurations, conducting gap analysis, and providing training.