Senior Software Engineer

 8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration.

We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.  

As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth.

Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram.

What We’re Looking For:

We are looking for a Senior Software Engineer with a background in DevOps practices to join our growing technology team. This is an exciting opportunity to become a member of the 8x8 engineering team that is involved in the entire life cycle of development.

As part of this role, you will contribute to the evolution of a critical platform, maintaining and enhancing existing software components primarily written in PHP, while also helping to modernize the technology stack to align with contemporary standards and best practices, using Java. You’ll collaborate closely with cross-functional teams to identify architectural improvements, refactor legacy code, and incrementally transition components toward scalable and resilient services. Additionally, you’ll have the opportunity to design and implement new features and services using modern technologies and frameworks, ensuring the system remains robust and future-ready.

If you enjoy working on highly performant serverside technologies, in a cloud environment, building APIs, testing, deploying, troubleshooting, fine tuning with keen focus on production stability and uptime this opportunity is perfect for you.

What you’ll do at 8x8: 

• Contribute in all phases of the development lifecycle

• Write well designed, testable, efficient code

• Design, develop and deploy infrastructure automation solutions for 8x8 environments

• Automate and optimize cloud infrastructure

• Stay current with the latest trends and best practices in public cloud

• Provide best practices, recommendations, and guidance for Public Cloud usage (e.g. AWS)

• Operational point of contact for development, operations and Quality Engineering

• Work on automation and implemented continuous integration processes with Terraform, Ansible, Jenkins and Git

• Evaluate current development procedures, recommend and implement tools and practices to increase efficiency and repeatability

• Operational review of existing architecture with the goal of automating and improving the existing and future environments

• Work closely with other teams and understand the functionality of applications and assist with various automation and configuration tasks

• Contribute and maintain documentation ensuring knowledge is shared within the team

What you’re bringing to the team

• 5+ years of experience Software Engineering

• Hands-on programming experience in PHP 

• Proven skills and hands-on programming experience in object-oriented programming language such as Java, C++, etc 

• Strong scripting and automation expertise with proficiency in one or more of the following languages: Bash, Python, Go, Ruby, or equivalent.

• Solid Linux  system background – comfortable navigating, troubleshooting, and automating tasks in a command-line environment.

• Experience implementing CI/CD strategies

• Container deployments (K8s, Docker)

• Experience using tools like Jenkins, GitHub Actions, Argo CD

• Experience with system management automation tools like Chef, Ansible, Terraform is an advantage

• Good understanding of object-oriented programming principles

• Strong design and architectural skills

• Passionate about delivering high-quality software

• Excellent communication skills and the ability to work well in a geographically dispersed team

• B.S. degree in Computer Science or relevant field experience

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.

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