8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration.
We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.
As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth.
Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram.
We are looking for a Senior Software Engineer with a background in DevOps practices to join our growing technology team. This is an exciting opportunity to become a member of the 8x8 engineering team that is involved in the entire life cycle of development.
Get the chance to work in a microservices architecture, add new features, solve day-to-day problems and contribute to system wide technical improvements. All this in an agile run project that is continuously deployed in Kubernetes clusters.
If you enjoy working on highly performant serverside technologies, in a cloud environment, building APIs, testing, deploying, troubleshooting, fine tuning with keen focus on production stability and uptime this opportunity is perfect for you.
Responsibilities
Contribute in all phases of the development lifecycle
Write well designed, testable, efficient code
Design, develop and deploy infrastructure automation solutions for 8x8 environments
Automate and optimize cloud infrastructure
Stay current with the latest trends and best practices in public cloud
Provide best practices, recommendations, and guidance for Public Cloud usage (e.g. AWS)
Operational point of contact for development, operations and Quality Engineering
Work on automation and implemented continuous integration processes with Terraform, Ansible, Jenkins and Git
Evaluate current development procedures, recommend and implement tools and practices to increase efficiency and repeatability
Operational review of existing architecture with the goal of automating and improving the existing and future environments
Work closely with other teams and understand the functionality of applications and assist with various automation and configuration tasks
Contribute and maintain documentation ensuring knowledge is shared within the team
Qualifications
B.S. degree in Computer Science or relevant field experience
5+ years of experience Software Engineering
Good understanding of object-oriented programming principles
Strong design and architectural skills
Passionate about delivering high-quality software
Proven skills and Hands-on programming experience in Java, preferably leveraging Spring Framework is a plus
Proven skills and Hands-on programming experience in PHP is an advantage
Excellent development experience with Java REST web services is an advantage
Scripting skills including bash, python, Go, ruby, etc.
Experience implementing CI/CD strategies
Container deployments
Experience using tools like Jenkins, GitHub Actions, Argo CD
Experience with system management automation tools like Chef, Ansible, Terraform
Excellent communication skills and the ability to work well in a geographically dispersed team
8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.
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What We Do
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.