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Top Customer Success Jobs in Washington, DC

10 Days Ago
Washington, DC
135K-234K Annually
Senior level
135K-234K Annually
Senior level
Artificial Intelligence • Digital Media • Marketing Tech • Software
The Senior Customer Success Manager will drive customer success, engagement strategies, and measurable impact by facilitating strong relationships and communication throughout the customer lifecycle.
Top Skills: Content ManagementData PlatformsDigital MarketingSoftware As A Service
Reposted 11 Days Ago
Remote
Washington, DC
74K-124K Annually
Senior level
74K-124K Annually
Senior level
Artificial Intelligence • Cloud • Software • Conversational AI
As a Customer Success Manager, you'll align expertise with clients, drive product adoption, ensure ROI, and manage relationships to enhance customer experience and expand revenue opportunities.
Top Skills: Ai SolutionsCustomer Experience ManagementData Management PlatformsMarketing Automation Technologies
11 Days Ago
Remote
Washington, DC
67K-120K Annually
Mid level
67K-120K Annually
Mid level
Events • Analytics • Consulting
The Customer Success Manager II at Forrester enhances customer engagements by driving relationships and ensuring successful client outcomes through proactive strategies and effective project management.
16 Days Ago
Washington, DC
Senior level
Senior level
Information Technology
The Sr. Federal Customer Success Manager ensures technical success for customers using Neo4j, building relationships, troubleshooting issues, and advocating for customer needs within the company.
Top Skills: .NetAWSAzureDockerGCPGoGraph Database TechnologiesJavaJavaScriptJdbcKubernetesNeo4JNoSQLPythonSpring JavaSQL
13 Days Ago
Hybrid
Washington, DC
Senior level
Senior level
Artificial Intelligence • Software
Manage and grow strategic customer relationships, deliver business value, and drive analytical work while collaborating with corporate stakeholders to achieve objectives.
Top Skills: AnalyticsSaaS
17 Days Ago
Washington, DC
133K-184K Annually
Senior level
133K-184K Annually
Senior level
Cloud • Software
The Customer Success Manager partners with public sector clients to ensure they maximize Salesforce value. Responsibilities include managing customer relationships, coordinating deliverables, and advising on Salesforce features while ensuring compliance with government regulations.
Top Skills: SaaSSalesforce CRMSalesforce Sales CloudSalesforce Service Cloud
15 Days Ago
Remote
Washington, DC
Mid level
Mid level
Information Technology
The Customer Success Manager at MoeGo will drive adoption and retention for SMB customers, provide onboarding, and deliver personalized support and strategic guidance.
Top Skills: Crm ToolsHubspotSalesforce
16 Days Ago
Remote
Washington, DC
155K-281K Annually
Senior level
155K-281K Annually
Senior level
Events • Analytics • Consulting
The VP of Customer Success leads the postsale customer lifecycle, focusing on retention and growth, and collaborates across teams to enhance customer engagement and satisfaction.
16 Days Ago
Remote
Washington, DC
74K-120K Annually
Senior level
74K-120K Annually
Senior level
Events • Analytics • Consulting
The Customer Success Manager at Forrester ensures client engagement, manages relationships, and drives satisfaction and retention through proactive strategies, team collaboration, and execution of client services.
16 Days Ago
Washington, DC
74K-120K Annually
Mid level
74K-120K Annually
Mid level
Events • Analytics • Consulting
As a Customer Success Manager, you will oversee client engagement, drive satisfaction, retention, and enrichment opportunities, while managing relationships and delivering value-added services.
Reposted 18 Days Ago
Washington, DC
133K-200K Annually
Senior level
133K-200K Annually
Senior level
Aerospace • Artificial Intelligence • Machine Learning • Robotics • Software
The Customer Success and Account Manager will drive customer outcomes, manage account health, oversee onboarding and renewals, and collaborate with sales and product teams.
Top Skills: Ai TechnologyDeveloper Facing Software ProductsHivemind Enterprise SoftwareRobotics Technology
18 Days Ago
Remote
Washington, DC
100K-166K Annually
Senior level
100K-166K Annually
Senior level
Artificial Intelligence • Cloud • Software • Conversational AI
This role requires managing customer relationships, ensuring product adoption, increasing revenue, and leveraging data to drive improvements using Sprinklr solutions.
Top Skills: Ai SolutionsBusiness AnalyticsCustomer Success ManagementDigital TransformationMarketing Automation TechnologiesProgram Management
19 Days Ago
Washington, DC
166K-308K Annually
Senior level
166K-308K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Lead Customer Success Managers to enhance customer loyalty and retention through strategic planning, team mentorship, and cross-functional collaboration, ensuring exceptional customer experiences and business outcomes.
Top Skills: Crm ToolsGainsightSalesforce
19 Days Ago
Washington, DC
60K-65K Annually
Junior
60K-65K Annually
Junior
Healthtech
The Client Success Associate manages client portfolios, ensuring compliance, collaborating with internal teams, and providing outstanding customer support in the healthcare sector.
Top Skills: Athenahealth EhrCloud-Based Technology
Reposted 22 Days Ago
Washington, DC
140K-165K Annually
Senior level
140K-165K Annually
Senior level
Information Technology • Security • Analytics
The Director of Client Success will lead client engagements focused on technology integration for the Army, ensure contract compliance, and manage relationships with senior government leaders to drive mission outcomes.
7 Days Ago
Hybrid
Washington, DC
Mid level
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Software
As a Provider Success Manager, manage user education, provider relationships, schedule training sessions, and enhance adoption processes in healthcare settings.
Top Skills: CernerEhrEpic
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