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Top Customer Success Jobs in Seattle, WA
Edtech
The Gainsight Administrator will develop and deploy solutions on the Gainsight platform to enhance the Customer Success processes for n2y. Responsibilities include system configuration, data integration, ensuring data quality, managing user accounts, performing user acceptance testing, and improving efficiencies in workflows and procedures.
Top Skills:
GainsightAzureSalesforceSQL
Big Data • Cloud • Information Technology • Marketing Tech • Mobile
The Support Account Manager will provide dedicated support to strategic clients, manage support tickets, and coordinate with internal teams. They ensure high customer satisfaction, offer project management, and act as a technical reference for clients and their needs. Responsibilities include improving client relationships, supporting new product launches, and training Support Account Managers.
Big Data • eCommerce • Virtual Reality • Web3 • App development • Metaverse • Conversational AI
The VP of Client Success will oversee relationships with partners, manage account performance and metrics, identify revenue growth opportunities, and collaborate with teams to enhance client engagement. They will also handle problem-solving for complex client issues and conduct market research to inform partnership management strategies.
Fintech • Financial Services
The Digital Support Specialist is responsible for supporting Launch clients by managing customer applications, answering inbound calls, resolving client inquiries, and ensuring service level agreements are met. This role involves a high level of customer service, troubleshooting issues, and participating in testing bank environments. Flexibility in schedule is required for a 24/7 support role.
Healthtech • Software
The Client Development Executive is responsible for consultative selling to prospective clients, generating new business through prospecting, leading solution planning, and managing existing pipelines while understanding client business needs to suggest suitable solutions.
Top Skills:
Salesforce
Information Technology • Payments • Software
The Technical Product Analyst is responsible for providing technical customer service for Deluxe software by monitoring support tickets, documenting interactions, achieving performance metrics, and participating in collaborative engagements to resolve client issues. The role requires independent work and active pursuit of training to expand product knowledge.
Top Skills:
PowershellSQL
Fintech • Information Technology
As a Senior Growth Specialist, you will manage user acquisition for the earnings product, utilizing data-driven strategies to efficiently scale channels like DSPs and Google. You will work closely with the product team and VP of corporate development, overseeing a significant budget and reporting performance metrics to stakeholders.
Top Skills:
DspGoogleMeta
Software
As a Customer Success Manager at PerformYard, you will establish lasting relationships with customers, support product implementation, lead training sessions, and advocate for customer needs within the organization. Your role is to ensure client satisfaction and drive product usage while achieving responsiveness and quality goals.
Top Skills:
Salesforce
Cloud • Security
The Customer Success Engineer will engage with customers, addressing queries and guiding them through the implementation of cloud security products. Responsibilities include resolving issues, providing technical support, maintaining knowledge base resources, and collaborating with various teams to enhance customer experience and product features.
Top Skills:
AWSAzureGCPJSONPythonSQLTerraform
Healthtech
The Appeals Specialist assists clients with health insurance appeals by analyzing and researching denied claims. They lead the appeals process, negotiate with insurance carriers, and educate members about their coverage while ensuring compliance with federal regulations.
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