Top Customer Success Jobs in Seattle, WA

The SaaS Customer Success Director will oversee customer onboarding, adoption, and retention, managing high-impact accounts, building relationships, and collaborating with sales and delivery teams to achieve business goals. They will shape the strategy for customer success, enhance client outcomes, and address customer concerns effectively.

The SaaS Customer Success Director will manage customer onboarding, retention, and growth at QuartzBio, shaping customer strategies and leading transformational projects. This role involves building executive relationships, facilitating collaboration between teams, and overseeing customer feedback to enhance service delivery. Additionally, the Director will ensure customer satisfaction through effective issue resolution and metrics monitoring.

The SMB Customer Success Manager at Solutions By Text will manage a wide portfolio of clients, focusing on driving product adoption, customer retention, and expansion through data-driven engagement strategies and cross-functional collaboration. Responsibilities include monitoring customer health, identifying risks, and implementing scalable solutions to address client needs.

The Client Success Specialist I at Credible assists customers by addressing inquiries and providing tech support through various communication channels. Responsibilities include responding to inquiries, making follow-up calls, identifying trends affecting client experience, and contributing feedback to leadership, all while ensuring a high level of customer satisfaction.

The Client Partner will manage relationships with high-tech clients, focusing on business growth and delivering tailored AI and digital transformation solutions. Responsibilities include client engagement, account growth, solution selling, and ensuring client satisfaction, while collaborating with technical teams.

Formic seeks passionate individuals to contribute to company culture and operations. Candidates should align with the company's values, focusing on customer satisfaction, adaptability, prioritization, and collaboration to innovate and enhance American manufacturing.

As a Solution Manager, you will manage customer onboarding, ensuring integration of new clients into products and services. You will handle project timelines, maintain customer relationships, and provide support and training to enhance user experience and engagement, aiming for high retention and satisfaction.