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Top Customer Success Jobs in Salt Lake City, UT
eCommerce • Marketing Tech • Software
As a Customer Onboarding Manager, you will guide major customers through Postscript's setup, focusing on best practices, optimizing automation and campaigns, and troubleshooting to ensure successful onboarding. You will collaborate with various teams to enhance the customer journey and maintain expertise in product knowledge and industry trends.
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Big Data • Consumer Web • eCommerce • Marketing Tech
The Product Support Associate will serve as the Tier 1 point of contact for users, providing technical support and problem-solving for issues with Howl's platform. Responsibilities include ticket management, collaboration with other departments, and ensuring a quality end user experience in a fast-paced environment.
Edtech • Information Technology • Software
As a Customer Support Specialist at Preply, you will guide users, resolve issues they encounter, and advocate for their needs. Your role involves answering questions through written communication, identifying problem areas, ensuring customer satisfaction, and collaborating with product teams to enhance the user experience.
Featured Jobs
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Software
The Senior Customer Success Manager at GoodTime will partner with Enterprise customers, enhance product adoption, minimize churn, and cultivate relationships while analyzing usage data and assisting in renewals. Responsibilities include designing success plans, conducting QBRs, and collaborating cross-functionally to ensure an excellent customer experience.
Artificial Intelligence • Software
The Customer Success Manager at DeepJudge will be responsible for onboarding clients, managing relationships, leading training sessions, resolving issues, providing insights, and ensuring client satisfaction and growth by identifying upsell opportunities.
Information Technology • Internet of Things • Marketing Tech
The Senior Customer Support Specialist provides expert support for escalated product tickets and assists Customer Support Representatives in resolving technical problems. This role includes troubleshooting, managing escalated cases, conducting follow-ups with clients, and submitting knowledge drafts to help improve support processes.
Top Skills:
Computer Science
Automotive • Software
As a Customer Operations Lead at Roadie, you will lead a team to ensure customer success for strategic accounts, resolving inquiries, optimizing processes, and enhancing service quality through collaboration and data analysis.
Business Intelligence • Consulting
The Proposal Specialist will support the Tidal Basin proposal services team by developing winning proposals, conducting competitive research, managing proposal content, and collaborating with various teams for effective proposal execution. Responsibilities include writing and editing proposals, creating compliance matrices, and maintaining proposal libraries.
Top Skills:
Adobe IndesignExcelMicrosoft PowerpointMicrosoft Word
Artificial Intelligence • Big Data • Healthtech • Database • Business Intelligence
The Senior Customer Success Manager at H1 will engage with major clients, ensuring successful onboarding and ongoing value realization from the H1 platform. Responsibilities include training clients, conducting business reviews, tracking metrics, and collaborating with internal teams to address client needs and drive engagement.
Healthtech
The Coding Compliance Audit & Education Specialist audits medical records for adherence to coding regulations, prepares audit reports, provides educational training to providers, and ensures compliance with federal and state laws regarding coding practices. Effective communication and independent work skills are essential.
Top Skills:
CptHcpcsIcd-10
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Top Companies in Salt Lake City, UT Hiring Customer Success Roles
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