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Top Customer Success Jobs in Sacramento, CA
Insurance
The Senior Client Manager at OneDigital is responsible for ensuring the retention of PEO client relationships by being proactive and addressing issues. They will lead client meetings, oversee new client implementations, collaborate with internal teams for performance reporting, and communicate effectively with clients regarding service delivery and industry trends.
Top Skills:
Excel
Other
The Customer Solutions Manager will drive sales growth by analyzing various data sources, including scan data and consumer insights, to provide actionable strategies to customers and the sales team. They will lead category management initiatives and collaborate with cross-functional teams to optimize business opportunities and implement effective sales strategies.
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Software
The Lead Customer Success Manager will manage strategic customer accounts, develop success plans, educate clients on product features, and work with internal teams to ensure customer satisfaction and drive growth. The role requires leading customer engagements, analyzing customer behavior, and providing feedback for product improvements.
Top Skills:
SaaS
Software • Business Intelligence
The Customer Support Agent will engage with customers via email or Zendesk, resolve issues efficiently, guide troubleshooting, document interactions in the CRM (HubSpot), and ensure customer satisfaction, all while staying updated on product knowledge and company policies.
Top Skills:
Excel
Energy • Design
The Field Support Representative installs, commissions, and repairs thermal insulation jackets for industrial applications. They ensure compliance with safety policies, meet customer expectations, and provide technical support while collaborating with engineering teams. Daily reporting and recognizing potential mechanical or safety issues are key responsibilities.
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AdTech • Marketing Tech
As a Client Success Manager at StackAdapt, you will provide primary support for self-serve clients regarding the StackAdapt advertising platform, focusing on campaign success and client retention. Responsibilities include resolving technical issues, analyzing data for insights, collaborating with sales and internal teams, and creating support documentation.
Top Skills:
Google Analytics
Edtech • Information Technology
As a Support & Enablement Specialist, you will manage Tier 1 customer support requests, assist with customer onboarding and data migration, analyze usage data to create reports, and drive new initiatives to enhance customer experience at a transportation tech startup.
Healthtech
The Senior Client Experience Manager will build strong client relationships in the Life Sciences sector, driving new business opportunities with digital advertising agencies. This role involves presenting advertising capabilities, managing client relationships, and developing strategic account plans, all while mentoring junior staff and staying current with industry trends.
Other • Software • Virtual Reality
As a Strategic Customer Success Manager, you will manage the post-sales process for enterprise customers, providing onboarding, program management, and maintaining strong relationships. You'll analyze customer data to enhance value, advocate for customer needs internally, and track customer health and success milestones. Traveling to meet customers may be required, along with proposal of innovative ideas to improve customer experience.
Top Skills:
Atlassian ProductsExcelFigmaGoogle SuiteHubspotZendesk
Software
The Deal Desk Specialist will manage the deal lifecycle, ensuring accurate pricing, renewals, and compliance with policies while collaborating with Sales, Finance, and Accounting. Responsibilities include data entry in CRM systems, performance analysis, and process optimization.
Top Skills:
JavaScriptPythonSQL
Top Companies in Sacramento, CA Hiring Customer Success Roles
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