Top Customer Success Jobs in Rochester, NY
The QHSE Global Compliance Specialist oversees global regulatory compliance in HSE, ensuring product alignment with country standards, training teams, collaborating with stakeholders, and implementing compliance processes. The role requires maintaining accurate compliance records, tracking project quality and costs, and driving improvement initiatives.
The Renewals Specialist will renew a diverse portfolio of maintenance, subscription, and SaaS renewals in an assigned territory. Responsibilities include managing renewals, driving growth during the renewal cycle, building quotes, negotiating contracts, collaborating with cross-functional teams, and forecasting renewals pipeline accurately.
As an Enterprise Customer Success Manager, you will manage relationships with enterprise clients, ensuring their satisfaction with the company's SaaS security solutions. You'll oversee onboarding, conduct training, monitor account health, and collaborate with sales for contract renewals, while also gathering client feedback for product improvement.
The People Experience Specialist will design and implement initiatives to enhance employee engagement and job satisfaction. Responsibilities include organizing online and offline staff events and ensuring a positive work environment by addressing the needs of employees based on Maslow’s hierarchy.
The Customer Support Specialist will deliver exceptional support to clients using HR tech solutions, focusing on global payments and payroll. Responsibilities include managing customer inquiries, troubleshooting technical issues, documenting interactions, and coordinating with internal teams. The ideal candidate will communicate effectively, resolve issues efficiently, and improve client satisfaction.
The Client Manager at Interbrand acts as a key communicator and collaborator, managing key accounts/projects. Responsibilities include supporting senior managers, maintaining communication with clients and internal teams, nurturing strategic content, and ensuring projects are on budget and delivered on time.
As a Customer Success Manager, you will guide clients through the implementation process of FMX software, maintaining customer relationships, documenting success stories, and configuring forms. This role involves frequent communication with customers to ensure satisfaction and adoption of services while spending about 25% of your time traveling for onsite meetings.
As a Strategic Customer Success Manager at Netlify, you will manage relationships with strategic accounts, driving customer engagement and value. You will provide guidance on leveraging Netlify to meet business objectives, conducting quarterly business reviews, and identifying growth opportunities.
The Outbound Lead Generation Specialist will drive outbound sales efforts by warming up sales funnels and closing deals. Responsibilities include lead prospecting, conducting outbound outreach via various channels, maintaining a pipeline of prospects, qualifying leads, managing CRM, collaborating with sales and marketing teams, and tracking performance metrics to optimize outreach strategies.
As a Customer Success Manager at Haus, you will lead the customer lifecycle from onboarding to engagement. You'll advise customers on maximizing platform value, establish client success processes, and collaborate with product and engineering teams to enhance features. Building relationships with stakeholders is key to driving adoption and renewals.
Top Companies in Rochester, NY Hiring Customer Success Roles
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