Top Remote Customer Success Jobs in Washington DC,
As a Customer Success Manager at Common Room, you will oversee customer journeys post-sales, focusing on onboarding, training, and adoption strategies. You'll collaborate with customers and internal teams to create impactful training content and evaluate customer engagement initiatives while building strong relationships to drive customer satisfaction and business outcomes.
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The Sr. Technical Enablement Specialist will design, develop, and implement field onboarding programs to enhance productivity for customer-facing roles. This role involves collaborating with technical experts to create training modules, facilitating programs, and assessing their effectiveness using real-world scenarios.
The Senior Manager, Global Compensation will oversee the development and execution of employee compensation and benefits programs. This role involves interacting with senior leadership, conducting compensation assessments, ensuring compliance, and managing equity compensation initiatives. The position emphasizes relationship building with HR teams and presenting information to the Compensation Committee Board.
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The Customer Success Manager will guide clients in adopting the Reveleer platform, focusing on customer engagement and satisfaction. Responsibilities include developing client strategies, managing project lifecycles, leading multiple projects, and enhancing customer experience through feedback and data analysis. This role aims to drive growth, renewals, and improve overall customer advocacy.
As an Operations Insights Specialist, you will track customer sentiment, analyze project processes, report insights to improve customer satisfaction, and assist the Performance team in enhancing operational efficiency. The role requires strong communication skills and attention to detail.
The EEO Compliance Specialist will conduct legal research, draft legal documents, and finalize complex documents for submission to government agencies. Responsibilities include ensuring document accuracy, formatting, and compliance, as well as conducting EEO counseling and providing legal insights based on extensive research using legal databases.
The Customer Care Energy Advisor supports energy efficiency by managing utility-sponsored projects, reviewing applications for compliance, providing technical assistance on efficient technologies, performing energy savings calculations, and ensuring quality control. They interface with customers and contractors while processing incentive payments and conducting surveys.
As a Client Success Manager, you will ensure client success by aligning services with business objectives, fostering relationships, monitoring account health, and optimizing services. You will also drive satisfaction, manage renewals and upselling opportunities, and analyze client feedback to enhance service quality.
The Customer Success Manager at Toku will develop and maintain client relationships, ensuring customer satisfaction and resolving payroll-related issues. Responsibilities include onboarding clients, troubleshooting payroll discrepancies, collaborating with cross-functional teams, and ensuring payroll compliance.
As a Customer Success Manager at interface.ai, you will act as the primary point of contact for enterprise clients, helping them achieve their business objectives through the company's AI platform. Responsibilities include managing client relationships, understanding their needs, upselling solutions, and providing insights on platform usage.
As a Customer Support Specialist, you will provide support for MealSuite's food service management applications, assisting users via phone, chat, and email. You'll handle inquiries about software and hardware, guide users through troubleshooting steps, track support tickets, and report any system issues to the product team. Strong communication and a customer-centric attitude are essential.
The Customer Onboarding Specialist at MealSuite will facilitate the implementation process for new accounts, educate customers on the software, solve technical issues, and ensure smooth product adoption. Responsibilities include delivering project plans, communicating customer needs, training users, and transitioning accounts post-implementation, while maintaining strong customer relationships and collaborating with internal teams.
Top remote Companies in Washington DC, Hiring Customer Success Roles
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