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Top Remote Customer Success Jobs in Washington DC,
Cloud • Software
The Customer Success Engineer at Mezmo is responsible for bridging technical products with customers, ensuring they derive maximum value from the platform. Key tasks include providing support, onboarding, conducting technical demonstrations, and identifying expansion opportunities while acting as a trusted advisor and maintaining strong relationships.
Top Skills:
JavaJavaScriptNode.jsPythonRuby
Blockchain • Payments • Financial Services
The Customer Success Specialist at Veem will provide exceptional customer support by responding to inquiries, troubleshooting issues, and promoting a customer-first environment. This role requires strong communication skills, the ability to manage multiple tasks, and a familiarity with financial processes and web applications.
Healthtech • Database
As a Senior Customer Success Manager at Datavant, you will drive customer success outcomes, manage and grow accounts, and influence long-term profitability by ensuring customer satisfaction and product adoption. You will collaborate cross-functionally and innovate to improve customer relationships while maintaining high retention rates.
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Software
As a Senior Enterprise Success Manager at LabArchives, you will manage large strategic accounts to drive customer satisfaction and growth while leveraging your scientific background. Your responsibilities include engaging at-risk accounts, implementing best practices, leading customer success reviews, and interfacing with cross-functional teams to support clients' needs and enhance product usage.
Top Skills:
Salesforce
Cloud • Software • Database
The Senior Technical Support Engineer will provide exceptional service to CockroachDB customers, assisting with various deployment models, reproducing technical issues, and collaborating with teams to improve products and support processes. This role also involves developing technical expertise, runbooks, and improving customer support outcomes.
Top Skills:
SQL
Cloud • Information Technology • Internet of Things
The Customer Support Operations Manager oversees technical training and operational processes within the Support Team. They collaborate with cross-functional teams, analyze performance metrics, manage project plans, and drive continuous improvement initiatives to enhance team efficiency and customer satisfaction.
Top Skills:
Crm ToolsCustomer Support OperationsData AnalysisIncident ManagementIt Service ManagementProject ManagementTechnical Training
Software
As a Senior Customer Success Manager at Element451, you will manage strategic accounts, ensuring client satisfaction and growth by overseeing project execution, implementing CRM solutions, and providing ongoing support. Your role involves building relationships, managing contracts, and collaborating across teams to enhance client engagement and retention.
Top Skills:
GainsightSalesforce
eCommerce • Healthtech • Logistics • Software
As a Customer Success Manager at Quartzy, you will manage the renewals process for mid-market accounts, build relationships with users, drive customer adoption of the platform and collaborate with teams to ensure successful renewals and customer experiences. You will negotiate contracts, report on renewals, and identify upsell opportunities while maintaining a high retention rate.
Top Skills:
OutreachSalesforce
AdTech • Digital Media • Marketing Tech
As a Technical Account Manager at PebblePost, you will facilitate the integration of brands into the company platform, manage project implementations, resolve technical issues, and serve as a liaison between brands and product teams, ensuring optimal customer service and effective communication on project statuses.
Top Skills:
JavaScriptPythonSQL
Fintech
As a Customer Experience Associate at North One, you will be responsible for providing outstanding support to small business customers, diagnosing issues, and delivering clear solutions to enhance customer satisfaction.
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