Top Remote Customer Success Jobs in San Francisco, CA

The Technical Support Specialist III provides technical support and assistance for HPLC and IC instrumentation, ensuring customer satisfaction while managing service requests and improving technical services. Responsibilities include troubleshooting, record maintenance, and effective communication with both internal and external clients. The role requires collaboration with sales and marketing, while utilizing digital tools for diagnostics.

The Customer Data Specialist will resolve data issues, conduct root cause analyses, coordinate fixes across departments, train new staff, and improve data processes. The role requires collaboration with various teams to address escalations and execute testing related to new product releases.

The Customer Study Set-Up Representative manages the setup and tracking of client studies in the CRYOPDP System, ensuring accurate data entry and timely communication with local service providers. They handle customer inquiries, resolve issues, maintain records, and support the Study Set-Up Manager as needed.

The Quality Assurance Specialist will assess insurance marketing presentations for accuracy, conduct quality assessments, report results, work with various departments to address quality issues, maintain organized records, generate performance scorecards, and identify areas for process improvement.

As a Customer Engineer at BrowserStack, you will assist clients in utilizing our software testing platform effectively, helping to troubleshoot issues and ensure a smooth user experience. You will engage directly with customers to provide solutions and enhance their understanding of our products.

The Customer Operations Specialist at PerkinElmer is responsible for general customer support, service scheduling, processing customer requests, and ensuring timely communication. This role involves following standard operating procedures, monitoring service requests, and coordinating with service delivery teams to maintain high customer satisfaction levels.

The Customer Operations Specialist is responsible for managing customer service requests, scheduling equipment services, and ensuring effective communication with service providers. The role includes monitoring service events, maintaining records, and following up with customers for satisfaction. The specialist collaborates with the service delivery team and escalates issues as needed while providing data accuracy visibility and supporting the team in best practices.