Top Remote Customer Success Jobs in San Antonio, TX

The Senior Customer Success Manager at Fundraise Up is responsible for managing a portfolio of non-profit accounts, driving product adoption, resolving technical issues, and enhancing customer satisfaction. This role involves account management throughout the customer lifecycle and collaboration with internal teams to ensure success and retention metrics are met.

The Customer Onboarding & Implementation Specialist will guide customer adoption of BioDigital's 3D software through tailored training and technical support. The role involves collaborating with account managers, providing personalized customer assistance, managing technical integrations, and advocating for customer needs while developing educational materials and support documentation.

The Director of Enterprise Customer Success will lead a global team focused on strategic planning and execution for customer success in various regions. Responsibilities include enhancing customer experiences, driving product adoption, mitigating churn, cultivating collaboration across teams, and leading initiatives for continuous improvement. The director will also manage performance tracking, oversee onboarding, and ensure high levels of customer satisfaction and retention.

The Technical Account Manager will support strategic customers by addressing complex issues and ensuring their needs are met post-sales. Responsibilities include building relationships, assisting with technical requests, and enhancing customer satisfaction through effective problem-solving.

As a Customer Success Manager at Nightfall AI, you'll ensure customer satisfaction and product adoption, develop success roadmaps, and identify upsell opportunities. You'll collaborate with cross-functional teams and become an expert on the Nightfall platform, all while focusing on customer needs in the data security industry.

Zowie is on the lookout for passionate, ambitious individuals who want to join their innovative team. They’re focused on enhancing customer experience through AI solutions and are rapidly expanding. Candidates are encouraged to submit their resumes for various roles as the company grows.

The Customer Solutions Engineer will support dbt Cloud's Enterprise customers by troubleshooting technical issues, providing usage training, and contributing to documentation. Responsibilities include customer communication through tickets and video calls, mentoring team members, and enhancing product knowledge.