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Top Remote Customer Success Jobs in San Antonio, TX
As a Technical Customer Support Representative, you'll identify, investigate, and resolve customer issues with computer software and hardware while providing support via email, chat, and phone. You'll guide users through troubleshooting and document resolutions, collaborating with team members to enhance customer experience.
Walnut is seeking individuals interested in improving financial access to healthcare. The role may involve contributions to a fintech platform that assists patients in managing medical bills via small monthly payments, with a focus on increasing affordability and revenue for healthcare providers.
As a Customer Success Manager, you will manage long-term relationships with customers, ensuring a seamless onboarding process, maintaining training sessions, and driving growth through strategic account plans. You will advocate for customers' needs by collaborating with various teams to resolve issues and propose improvements across the organization.
The Customer Success Manager at BuildOps will engage with customers to ensure they receive maximum value from the software. Responsibilities include developing success plans, monitoring customer satisfaction metrics, collaborating on support issues, and advocating for customer needs within the product team. The role requires travel to customer sites and aims for enhanced product adoption and retention.
BigID is inviting potential candidates to express their interest in the company and describe how they would fit into the team. The focus is on innovation and technology in data security, compliance, privacy, and AI management.
As a Customer Support Agent, you will respond to customer inquiries, resolve issues, provide product information, guide troubleshooting processes, document interactions in the CRM, and maintain customer satisfaction. Staying updated on product knowledge is essential.
The Customer Experience Manager is responsible for advocating for clients, developing strategic account plans to enhance product adoption, supporting clients during pre and post-implementation activities, and tracking client satisfaction and feedback. They will collaborate with various teams to ensure smooth client experiences and manage key performance indicators (KPIs).
The Field Support Representative installs, commissions, and repairs thermal insulation jackets for industrial applications. They ensure compliance with safety policies, meet customer expectations, and provide technical support while collaborating with engineering teams. Daily reporting and recognizing potential mechanical or safety issues are key responsibilities.
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The Client Success Manager at StackAdapt will support self-serve clients using the StackAdapt advertising platform. Responsibilities include resolving client inquiries, analyzing data for insights, ensuring timely resolution of incidents, and collaborating with sales and technical teams to enhance product offerings. The role requires independent work in a fast-paced, innovative environment.
The Client Operations Associate at Finexio is responsible for ensuring an exceptional customer experience, managing inquiries, and providing support and training. This role includes understanding accounts payable processes, building relationships with clients, and facilitating communication between clients and internal teams to resolve issues effectively.
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