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Top Remote Customer Success Jobs in San Antonio, TX
The Customer Success Manager will engage with nonprofit clients to ensure they achieve their goals using Instrumentl's platform. Responsibilities include onboarding, retention, identifying upsell opportunities, and being the customer advocate. The role requires relationship building, effective communication, and program design skills.
The Provider Engagement Network Specialist ensures accurate provider setup in the information system for claims processing and directories. Responsibilities include resolving provider data issues, maintaining provider directories, auditing provider data, and providing education and training to providers.
Manage electronic paperwork for insurance companies, curate documents for internal database, and respond to customer inquiries via phone, email, and chat. Ensure accurate data entry and documentation, adhere to procedures, and participate in training programs while escalating complex issues as necessary.
As a Marketing Performance Specialist, you will lead user acquisition campaigns for mobile apps/games, managing budget, analyzing data, and optimizing performance across various digital channels. You'll work closely with teams to enhance visibility and drive growth through strategic campaign execution and collaboration.
The Customer Success Architect provides technical expertise for post-sales customer experiences, ensuring clients meet their objectives. Responsibilities include advising on best practices, capturing customer feedback, identifying new use cases for account growth, and supporting multiple roles within the company.
As a Care Partner at Thyme Care, you will guide cancer patients throughout their health journey, providing essential support and resources, facilitating communication with healthcare providers, and conducting health assessments. Your role emphasizes building strong relationships, listening to patient needs, and improving care delivery.
The Strategic Customer Success Manager serves as the key contact for large accounts, aiming to maximize value for customers, drive outcomes, and enhance user experience. Responsibilities include managing customer relationships, leading project management tasks, negotiating contracts, and collaborating with internal teams to advocate for customer needs.
You will oversee sales support platforms and training, provide technical assistance, lead improvements to demo environments, manage RFP knowledge bases, and collaborate with RevOps and Enablement on Sales Tech Stack initiatives.
The Customer Support Specialist assists customers throughout the loan refinance process by handling calls, addressing inquiries, and verifying information. They ensure customer satisfaction by providing accurate loan status and following up on necessary documentation to facilitate closing before the original rate expiration date.
As a Customer Success Manager at Nozomi Networks, you will manage customer portfolios, drive customer lifecycle initiatives, improve customer experience through data analysis, and serve as a primary contact for key customers to ensure satisfaction and retention. You will work cross-departmentally and aid in product development based on customer feedback.
Top remote Companies in San Antonio, TX Hiring Customer Success Roles
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