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Top Remote Customer Success Jobs in San Antonio, TX
As a Spotify Customer Service Expert, you will provide email support to customers, assisting with account and payment inquiries, addressing FAQ questions, and troubleshooting issues. Your role emphasizes effective communication and maintaining positive customer relationships.
The Client Experience Manager at Summit will lead the Client Experience team, ensuring exceptional service delivery. Responsibilities include mentoring staff, handling escalations, driving customer satisfaction initiatives, and collaborating across departments for strategic improvements. The role requires strong leadership and analytical skills to optimize the customer care operations and support client growth.
The Prior Authorization Specialist supports the Patient Access department by managing prior authorization processes, verifying insurance benefits, contacting payors, submitting requests, and ensuring timely patient access to healthcare. The role requires collaboration with healthcare providers and meticulous documentation of authorization activities.
The Implementation SOW & Proposals Specialist at UJET is responsible for creating comprehensive SOW and pricing proposals, ensuring they meet company and client requirements. This role involves collaboration across teams to tailor proposals, conduct risk assessments, and maintain an up-to-date repository of standard statements. Strong organizational and communication skills are essential.
The Compliance Customer Relation Specialist will provide support to clients regarding DOT and FCRA regulations, assist in employment verifications, process compliance documents, and enhance customer service experiences, all while maintaining a high level of professionalism and confidentiality.
The Senior Director, Product & Client Delivery at Next League will lead multiple client accounts, manage multidisciplinary teams, and drive the delivery of complex consumer-facing projects in the sports technology sector. Responsibilities include client satisfaction, project health management, product strategy development, and fostering collaboration among team members. The role requires extensive experience in product delivery and a deep understanding of the sports industry.
The Senior Customer Success Manager at Relyance AI will oversee the adoption and success of customers post-implementation, establish relationships with various stakeholders, identify opportunities for customer improvement, and collaborate with the Sales team for renewals and expansions.
As a Customer Support Engineer at Zimperium, the individual will be responsible for addressing customer issues related to mobile security solutions, ensuring high customer satisfaction, collaborating with internal teams, and developing technical documentation. Key skills include troubleshooting, mobile application understanding, and proficiency in SQL, Python, and Java.
The Dementia Specialist - Advisor will develop medical guidelines and create content for dementia care. Responsibilities include owning care plans and outcomes dashboards while evaluating patients in future quarters. The role seeks a candidate with a strong background in behavioral neurology and an empathetic approach to care.
The Enterprise Customer Success Manager will maintain strong relationships with larger clients, ensuring their business objectives are met through strategic use of Five9's cloud contact center solutions. Responsibilities include developing account-specific Success Plans, tracking metrics, and collaborating with cross-functional teams to enhance customer satisfaction and retention.
Top remote Companies in San Antonio, TX Hiring Customer Success Roles
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