Top Remote Customer Success Jobs in Salt Lake City, UT

The Commercial Customer Success Manager will oversee the entire client journey, from onboarding to renewal. Responsibilities include conducting business reviews, monitoring account health, developing strategies for adoption, and partnering with sales and product teams to enhance customer value and drive growth.

The Renewals Representative at Wasabi engages with customers for account development, retention, and expansion within a sales-oriented team. Responsibilities include conducting review calls, creating renewal quotes, collaborating with various organizations, and exceeding sales quotas while maintaining adherence to company policies.

As a Senior Contract Specialist at Kyruus Health, you will manage the contract lifecycle, assist internal stakeholders with legal and compliance requests, track metrics for Legal and Compliance teams, evaluate vendor contracts, and organize compliance documents. Additionally, you'll support audits and work on policy maintenance and development.

The Service Specialist provides technical support to merchants using Tempus solutions, focusing on customer service and issue resolution. Responsibilities include investigating service-related problems, defining and implementing processes, and coordinating activities across service areas. The role requires effective management of customer technical support cases and training on software and hardware functions.

As a Customer Success Manager, you will enhance the success of clients using the Basis Platform by managing accounts, driving revenue growth, and educating clients on the platform. You will work closely with clients to achieve their business objectives while collaborating with cross-functional teams to ensure they receive optimal service and support.

The Support Specialist will manage inbound communications from borrowers via calls, emails, and texts, assist in account-related needs, improve contact center processes, and ensure compliance with collection laws. The role requires effective communication and problem-solving skills, focusing on borrower satisfaction while handling high-volume inquiries.

As a Product Support Specialist, you will interact with diverse customers to maximize their use of the product, analyze feedback for improvements, create content for user guidance, and collaborate with teams to enhance customer experience.