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Top Remote Customer Success Jobs in Sacramento, CA
Agency • Information Technology • Software • Design
The Client Strategist will lead business development efforts, influence client strategies, maintain high-quality client relationships, and ensure smooth transitions from sold projects to active engagements, while collaborating with project managers and account teams.
Marketing Tech • Other • Business Intelligence
The Customer Success Manager will manage customer relationships from onboarding to renewals, provide insights to improve performance, demonstrate new features, and ensure effective product use. The role involves interaction with various teams within the customer's organization, communication management, and driving engagement and revenue.
Software • Sports • Wearables • Analytics
The Associate Customer Success Specialist will provide training, education, and support for Catapult’s athlete tracking hardware and software solutions to enhance customer experience. Responsibilities include account management, customer service, data analysis, and collaboration with product and engineering teams to drive customer satisfaction and growth.
Top Skills:
Google SheetsExcelPower BITableau
Featured Jobs
Edtech
The Customer Success Manager will engage and build relationships with educators, ensuring the effective implementation of STEAM and Coding products in classrooms. Responsibilities include retaining and growing customer accounts, collecting feedback, providing training, and advocating for customer needs.
Cloud • Software
The Customer Success Engineer at Mezmo is responsible for bridging technical products with customers, ensuring they derive maximum value from the platform. Key tasks include providing support, onboarding, conducting technical demonstrations, and identifying expansion opportunities while acting as a trusted advisor and maintaining strong relationships.
Top Skills:
JavaJavaScriptNode.jsPythonRuby
Blockchain • Payments • Financial Services
The Customer Success Specialist at Veem will provide exceptional customer support by responding to inquiries, troubleshooting issues, and promoting a customer-first environment. This role requires strong communication skills, the ability to manage multiple tasks, and a familiarity with financial processes and web applications.
Healthtech • Database
As a Senior Customer Success Manager at Datavant, you will drive customer success outcomes, manage and grow accounts, and influence long-term profitability by ensuring customer satisfaction and product adoption. You will collaborate cross-functionally and innovate to improve customer relationships while maintaining high retention rates.
Software
As a Senior Enterprise Success Manager at LabArchives, you will manage large strategic accounts to drive customer satisfaction and growth while leveraging your scientific background. Your responsibilities include engaging at-risk accounts, implementing best practices, leading customer success reviews, and interfacing with cross-functional teams to support clients' needs and enhance product usage.
Top Skills:
Salesforce
Cloud • Software • Database
The Senior Technical Support Engineer will provide exceptional service to CockroachDB customers, assisting with various deployment models, reproducing technical issues, and collaborating with teams to improve products and support processes. This role also involves developing technical expertise, runbooks, and improving customer support outcomes.
Top Skills:
SQL
Cloud • Information Technology • Internet of Things
The Customer Support Operations Manager oversees technical training and operational processes within the Support Team. They collaborate with cross-functional teams, analyze performance metrics, manage project plans, and drive continuous improvement initiatives to enhance team efficiency and customer satisfaction.
Top Skills:
Crm ToolsCustomer Support OperationsData AnalysisIncident ManagementIt Service ManagementProject ManagementTechnical Training
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