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Top Remote Customer Success Jobs in Sacramento, CA
Cloud • HR Tech • Professional Services • Software
As an Enterprise Customer Success Manager at Upwork, you will partner with customers to help them achieve their workforce goals using the Upwork platform. Responsibilities include driving platform adoption, providing expert consultation, managing relationships with key stakeholders, and participating in product feedback loops. You will leverage your consultative skills and customer insights to ensure client satisfaction and retention.
Mobile • Security • Software • Cybersecurity
The Consumer Support Specialist at Keeper provides high-quality service to customers through phone, email, and chat. They resolve inquiries, document trends, identify product improvements, and maintain a positive and professional attitude while ensuring customer satisfaction.
eCommerce • Marketing Tech • Software
As a Customer Onboarding Manager, you will guide major customers through Postscript's setup, focusing on best practices, optimizing automation and campaigns, and troubleshooting to ensure successful onboarding. You will collaborate with various teams to enhance the customer journey and maintain expertise in product knowledge and industry trends.
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Big Data • Consumer Web • eCommerce • Marketing Tech
The Product Support Associate will serve as the Tier 1 point of contact for users, providing technical support and problem-solving for issues with Howl's platform. Responsibilities include ticket management, collaboration with other departments, and ensuring a quality end user experience in a fast-paced environment.
Software • Cybersecurity
The Support Analyst provides exceptional support to customers by troubleshooting issues with Fortra's products, collecting system data, and collaborating with team members for solutions. They manage customer expectations and conduct product demonstrations.
Top Skills:
Ibm ILinuxWindows
Software
The Customer Experience Representative provides exceptional service to small business buyers through email, phone, and web chat interactions. They resolve inquiries, streamline processes, and assist with customer documentation while advocating for customers internally.
Security
As a Senior Technical Account Manager, you will serve as the main point of contact for customers, helping them utilize the product, training them, building relationships, and collaborating with technical teams to resolve issues and gather feedback.
Top Skills:
Python
Computer Vision • Security
As a Training Support Engineer, you will address training delivery issues, ensure course labs function correctly, troubleshoot complex technical problems, and provide support to instructors and participants. Collaborating with the Lab Engineering team, your role will contribute to maintaining a seamless training experience.
Top Skills:
PowershellPython
Edtech • Information Technology • Software
As a Customer Support Specialist at Preply, you will assist users with their inquiries via written communication, resolve issues, collect feedback, and collaborate with product teams to enhance the user experience.
Software
The Senior Customer Success Manager at GoodTime will partner with Enterprise customers, enhance product adoption, minimize churn, and cultivate relationships while analyzing usage data and assisting in renewals. Responsibilities include designing success plans, conducting QBRs, and collaborating cross-functionally to ensure an excellent customer experience.
Top remote Companies in Sacramento, CA Hiring Customer Success Roles
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