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Top Remote Customer Success Jobs in Rochester, NY
Healthtech
The Enrollment Advisor assists prospective patients in understanding Revero's program and guides them through the onboarding process, ensuring a smooth transition into care.
Top Skills:
Digital PlatformsVirtual Care Platforms
Software
The Technical Customer Success Manager ensures customer success with Planera's platform by managing onboarding, relationships, and technical guidance while driving retention and growth.
Top Skills:
Cpm Scheduling SoftwareMicrosoft ProjectOracle Primavera P6
Software
Provide customer support primarily through phone and email for ECP’s software, resolving issues, maintaining records, and ensuring customer satisfaction.
Top Skills:
EhrsEmarsHubspot
Featured Jobs
Fitness • Healthtech
The Appeals Clinician I conducts clinical appeal reviews, applying nursing expertise to ensure compliance with policies and guidelines while consulting with physician advisers. The role also involves educating non-clinical staff about clinical cases.
Top Skills:
Microsoft AccessExcelMicrosoft PowerpointMicrosoft Word
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Cloud • Information Technology
Support specific client projects at Ensono in IT infrastructure management across various mainframe disciplines and provide technology advisory services.
Top Skills:
AutomationDatabaseDisaster RecoveryHardwareIt Infrastructure ManagementMainframe DisciplinesNetworkSchedulingStorageTechnical Services Support
Retail
This role provides remote IT support for retail stores, managing technology, training staff, and ensuring compliance with operational and inventory practices. Collaboration with various teams and documentation of processes are key responsibilities.
Top Skills:
Barcode ScannersCiscoCloud-Based Phone SystemsiOSIpadIspLaser PrintersLoss Prevention EquipmentMerakiNetwork TroubleshootingPos HardwareSecurity CamerasShopifyThermal PrintersTraffic CountersVoipWindows 10
eCommerce • Food • Software
The Implementation Specialist will lead the execution of projects in the restaurant industry, managing customer relationships and collaborating with cross-functional teams to ensure successful project outcomes. Responsibilities include developing project plans, addressing issues, and assisting customers in achieving their goals. Some travel may be required.
Software
As a Technical Support Engineer, assist customers with integrations, troubleshoot issues, communicate trends, and collaborate with internal teams to enhance user experience.
Top Skills:
APIsCsvGraphQLJavaScriptJSONJwtNode.jsOauth 2.0RestSoapTypescriptXMLYaml
Software
Provide enterprise-level technical support to customers, troubleshoot issues, document solutions, and collaborate effectively with internal teams.
Top Skills:
AWSAzureElasticsearchJavaScriptLinuxLogstashNetworkingSplunk
Consumer Web
The Customer Success Associate ensures customer satisfaction, provides product activation support, identifies account expansion opportunities, and communicates customer feedback to internal teams.
Top Skills:
GisSaas Software
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Top remote Companies in Rochester, NY Hiring Customer Success Roles
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