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Top Remote Customer Success Jobs in Richmond, VA
Software
The Outreach Specialist manages inbound and outbound calls to engage current and prospective members, handles inquiries, and executes outreach campaigns. They ensure member satisfaction, record interactions, maintain member information, and adapt to changing priorities while meeting performance targets.
Fintech • Financial Services
The Tier 1 Support Engineer will provide technical and triage support for API integrations, acting as the liaison between clients and internal teams. Responsibilities include guiding clients through technical issues, facilitating data integration solutions, and managing relationships with technology partners.
Top Skills:
SQL
Fintech • Healthtech • Insurance • Mobile
As a Customer Support Representative, you will support members by answering questions, resolving issues, and ensuring access to healthcare services. Your role involves handling inbound calls and chats, providing excellent customer service, and maintaining positive relationships with existing members while adhering to company policies and procedures.
Featured Jobs
Greentech • Hardware • Real Estate • Software • Energy
The Customer Operations Associate will assist customers via phone, email, and text while focusing on improving customer operations and providing excellent service. Responsibilities include helping with data projects, communicating across teams, and looking for process improvements.
Top remote Companies in Richmond, VA Hiring Customer Success Roles
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