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Top Remote Customer Success Jobs in Richmond, VA
Artificial Intelligence • Information Technology • Machine Learning • Security • Software • Cybersecurity • Generative AI
The Customer Success Manager at Exabeam focuses on building and maintaining customer relationships to ensure satisfaction and loyalty. The role involves monitoring account health, promoting product usage, collaborating with various teams, and tracking success metrics to aim for high renewal rates.
Top Skills:
CRMSalesforce
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Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
As a Manager of Digital Customer Success, you will lead digital transformation initiatives, enhance customer engagement, and drive retention and growth strategies in a SaaS environment.
Top Skills:
Data AnalysisDigital Engagement ToolsSaaS
Fintech • Healthtech • Software
The Patient Advocate manages patient communications regarding medical billing via phone, chat, and email, ensuring a smooth billing experience.
Top Skills:
AthenaCarevoyantEclinicalworksElectronic Medical Record SystemsEpicGoogle SuiteMedikNextgen
Featured Jobs
Healthtech • HR Tech • Software
As an Enterprise Customer Success Manager, you'll build strategic partnerships, drive platform adoption, ensure operational excellence, and advocate for customer needs across departments while managing large-scale healthcare staffing accounts.
Top Skills:
HubspotSalesforce
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage 30-40 Enterprise customers, ensuring satisfaction, driving adoption, and building strong relationships to maximize value.
Top Skills:
Active DirectoryCloud TechnologiesCybersecurityDomain ControllersIdentity ProtectionLinuxNetworkingWindows
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
Manage customer localization projects, respond to inquiries, train stakeholders, and optimize product settings while ensuring timely delivery of translation requests.
Top Skills:
Customer Service SoftwareProject Management Software
Fintech • Payments • Software
The Senior Customer Success Manager will manage B2B customer relationships, oversee onboarding, renewals, and ensure client satisfaction by leveraging Flywire solutions for their mutual benefit.
Fintech • Real Estate • Software • Financial Services • PropTech
The Default Servicing Specialist monitors investment portfolios for default events, communicates with homeowners, and ensures compliance with guidelines.
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Cloud • Insurance • Payments • Software • App development • Big Data Analytics
The Pendo Success Specialist leads the rollout of Pendo solutions, provides training, develops content, supports users, and collaborates with team members to enhance customer experience.
Top Skills:
CSSHTMLJavaScriptJIRAPendo
Artificial Intelligence • Marketing Tech • Real Estate
The AI Voice Support Specialist manages AI Voice submissions, supports clients through implementation, and ensures timely communication while maintaining documentation.
Top Skills:
CRMSalesforceZoom
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Top remote Companies in Richmond, VA Hiring Customer Success Roles
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