Top Remote Customer Success Jobs in Provo, UT

The Customer Success Engineer (CSE) at Decodable will ensure customer satisfaction and success with the platform by providing technical support, facilitating onboarding, and representing customer feedback. The role includes hosting success meetings, assisting in identifying use cases, and refining the onboarding process from POC to production, while also maintaining documentation and communication with customers.

As a Client Success Manager at Array, you will manage and grow a portfolio of high-value accounts, develop strategies to achieve client goals, and work cross-functionally with teams to customize solutions. You are responsible for client health, retention, and driving revenue growth.

The Group Facilitator at Charlie Health will conduct remote group sessions, fostering client engagement and ensuring adherence to best practices. Responsibilities include meeting established check-in protocols, documenting treatment notes timely, collaborating with the care team, and maintaining professional ethics. The ideal candidate is empathetic, well-versed in various therapeutic modalities, and available for late afternoon and evening sessions to support adolescent and young adult clients.

The Client Success Coordinator at TechnologyAdvice serves as the main contact for assigned accounts, ensuring excellent client experiences from onboarding to product delivery. Responsibilities include maintaining client communication, managing campaigns, utilizing Salesforce, and providing strategic guidance based on client feedback and performance.

The Customer Success Manager acts as the main contact for clients, guiding them through post-sale deployments particularly in Azure. Responsibilities include managing customer accounts, facilitating meetings, and ensuring customer satisfaction by resolving technical issues with the help of internal teams.

As a Customer Support Representative, you will respond to customer inquiries, troubleshoot payment-related issues, and ensure a positive experience for users of the payment platform. You'll collaborate with teams to identify process improvements, gather customer feedback, and help users maximize the platform's benefits. Excellent communication and problem-solving skills are crucial. A focus on continuous service improvement is essential for maintaining high customer satisfaction.

The Global Compliance Specialist will provide expert guidance on regulatory compliance, conduct assessments of products for compliance gaps, collaborate with internal and external resource for integration of compliance requirements, and oversee management processes. Responsibilities include training teams on compliance requirements, maintaining compliance records, and driving process improvements.