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Top Remote Customer Success Jobs in Provo, UT
The Technical Account Manager at Cohesity is responsible for managing post-sales customer engagement, ensuring successful onboarding and adoption of Cohesity products. This role requires resolving technical issues and working closely with support and engineering teams, promoting customer success, and identifying growth opportunities within client accounts.
The Customer Success Manager will develop and maintain relationships with key stakeholders in a portfolio of merchants, providing consultative guidance and product expertise to drive business results through the adoption of Recharge features. This role involves advocating for merchants' needs and resolving issues swiftly to enhance their experience with the subscription platform.
The Frontline Support Specialist will respond to and manage customer inquiries across various channels, escalate issues when necessary, and assist in documentation and training for new features. The role focuses on providing excellent customer service in a SaaS environment while developing knowledge of business processes related to the company's financial solutions for therapists.
The Field Representative will engage with retail partners on behalf of utility programs, ensuring compliance and education regarding energy-efficient rebates. Responsibilities include conducting field visits, delivering training, managing partnerships, reporting visitations, and streamlining processes while maintaining excellent organizational skills.
The Client Renewal Executive manages the contract renewal process for Direct Client Services at bswift, overseeing negotiations and ensuring successful execution. They collaborate with internal stakeholders, monitor contract performance, drive client retention, and maintain compliance with company standards while staying informed about industry trends.
The Client Strategist leads a portfolio of e-commerce clients, developing long-term strategic marketing plans and driving client success. Responsibilities include managing account and client relations, facilitating cross-channel collaboration, and communicating performance data effectively. Strong leadership and time management skills are essential.
As a Customer Success Manager at PerformYard, you will cultivate long-term relationships with customers, ensuring successful software adoption and usage. You will provide training, support configuration needs, and act as a customer advocate by collaborating with other teams for product improvements. By responding to customer inquiries and managing their lifecycle, you will help enhance customer satisfaction and drive business growth.
The Client Success Assistant will manage client deliverables, coordinate communications among team members and clients, and handle administrative tasks, including preparing reports and formatting communications. Strong organizational and time management skills are essential.
The Field Customer Success Manager is responsible for building relationships with key customers and helping them achieve business goals using Auctane products. This role involves analyzing accounts for efficiency and monetization opportunities, providing technical support, and ensuring customer satisfaction through exceptional service.
As a Client Success Director at Vida, you will manage client relationships throughout their journey, ensure client satisfaction, analyze data to provide strategic recommendations, and collaborate with internal teams to enhance business strategies and client engagement.
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