Top Remote Customer Success Jobs in Providence, RI

The Customer Success Manager at LivePerson drives product adoption and value discussions with customers, focusing on retention and growth of their accounts. Responsibilities include developing relationships, recommending best practices, creating success plans, monitoring product usage, and translating business metrics into ROI for clients.

The Senior Customer Success Manager at OfferFit will lead efforts to ensure customer satisfaction by overseeing use cases, driving renewals and upsells, and facilitating close relationships with clients. The role involves conducting data analyses using Excel and SQL, presenting insights, and advocating for customer needs within the company.

The Customer Advisory Manager will understand customers' business goals, track success metrics, recommend platform features, and build relationships with clients to optimize their use of Blend's services. This role involves regular communication and support to ensure customers are maximizing the value of the technology offered.

The Client Manager at Interbrand is responsible for managing key accounts and ensuring smooth communication among clients and internal teams. This role involves supporting Senior Client Managers, managing project budgets, and contributing to strategic discussions while maintaining attention to detail and problem-solving. The position requires a strong sense of responsibility and collaboration with various departments.

As a Customer Success Manager, you'll build strong relationships with clients, ensuring they leverage the application effectively to achieve goals. You will drive revenue growth, manage accounts, and collaborate with internal teams while acting as a voice for the customer.

As a Customer Success Manager at HumanSignal, you'll own enterprise accounts to ensure clients achieve their business goals, build relationships, and guide customers in utilizing the software effectively. You'll be responsible for the customer lifecycle from onboarding to renewal and work collaboratively to expand existing accounts.

As a Customer Success Specialist at Upbound, you will support customers using the universal cloud platform by troubleshooting technical issues, managing support tickets, and ensuring customer satisfaction through effective communication. You will also update knowledge base articles and assist with account management.