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Top Remote Customer Success Jobs in Providence, RI
Fitness • Healthtech
The Practicum Trainee at Headspace will provide telehealth services under supervision, participate in training seminars, and collaborate with other professionals in a digital health environment. Responsibilities include writing clinical notes and attending program meetings.
Events
The Customer Support Manager will lead and grow a high-performing Customer Support team, ensuring exceptional customer satisfaction for a digital experience and virtual events SaaS platform. Responsibilities include team management, reporting metrics evolution, customer support escalation coordination, and fostering relationships across departments. Flexible working hours are required to cover US and European shifts.
Top Skills:
JIRA
Healthtech
The Director of Client Success will lead the U.S. client success organization, developing and executing strategies to ensure client value realization with Altera's digital health solutions. This includes managing a high-performing leadership team, driving client adoption, retention, and growth, while overseeing onboarding, implementation, and measuring performance indicators for operational excellence.
Featured Jobs
Software
The Support Associate will provide exceptional customer support to creators and fans, troubleshoot issues, maintain customer relationships, and assist in documenting support processes. They will gather customer insights to guide product improvements and ensure a high level of satisfaction.
Artificial Intelligence • Software
The Customer Support Representative will provide exceptional assistance to customers via multiple channels. This includes responding to inquiries using ZenDesk, creating FAQs, and maintaining deep knowledge of the product for effective problem resolution. Strong communication and empathy for the customer are essential.
Top Skills:
StripeZendesk
Cloud • Enterprise Web • Marketing Tech • Software
Ceros invites interested candidates to join their talent community for future job openings matching their background. They offer a no-code content creation platform for businesses to create engaging digital experiences, driving business outcomes.
eCommerce • Fintech • Payments • Financial Services
The Technical Support Manager is responsible for ensuring customer satisfaction, providing technical support, managing customer inquiries, and working collaboratively with product and engineering teams to resolve issues. They will also identify and document processes to enhance customer onboarding.
Top Skills:
APIs
Consumer Web • Other
The Senior Manager, Pro Onboarding is responsible for transforming the onboarding experience for pros at Angi, enhancing their journey to achieve ROI through data-driven insights and customer interactions. This role involves managing onboarding teams, improving processes, and deploying strategic initiatives to enhance customer satisfaction and engagement.
Top Skills:
LookerSalesforce
Big Data • Machine Learning • Software • Analytics
The Customer Success Manager at Tellius will manage enterprise accounts, ensuring retention, adoption, and expansion of services. This involves building relationships, identifying growth opportunities, and driving project execution, while also contributing to internal processes and documentation.
Top Skills:
PythonRSparkSQL
News + Entertainment • Software • Esports
The Senior Director, Product & Client Delivery at Next League will lead multiple client accounts, manage multidisciplinary teams, and drive the delivery of complex consumer-facing projects in the sports technology sector. Responsibilities include client satisfaction, project health management, product strategy development, and fostering collaboration among team members. The role requires extensive experience in product delivery and a deep understanding of the sports industry.
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Top remote Companies in Providence, RI Hiring Customer Success Roles
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