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Top Remote Customer Success Jobs in Portland, OR
The Client Strategist will lead business development efforts, influence client strategies, maintain high-quality client relationships, and ensure smooth transitions from sold projects to active engagements, while collaborating with project managers and account teams.
The Client Success Manager will lead efforts to enter new market segments, service clients, and manage relationships while generating insights on sustainability and collaborating on special projects. The role emphasizes sustainability topics relevant to palm oil, rubber, and cocoa, with a focus on improving farmer livelihoods and enhancing client value.
The Software Onboarding Manager will onboard new merchants by utilizing the Okendo platform, establish relationships, design programs that meet merchant needs, ensure successful launches, and help drive long-term partnerships with the brands. The role emphasizes operational excellence, project management, and collaboration with sales and customer success teams.
The Customer Success Manager will build and maintain high-quality customer relationships, lead KPI discussions, and pursue upsell opportunities. Key responsibilities include consulting with customers on operations to enhance efficiency, monitoring performance metrics, and coordinating solution improvements with internal teams.
As a Technical Support Engineer, you will provide exceptional support to customers, handle escalated technical issues related to SaaS products, collaborate with clients and internal teams, diagnose issues involving networking, and contribute to the knowledge base while ensuring adherence to service level agreements.
As a Technical Account Manager at Automattic, you will ensure partners have an excellent experience with WordPress and related products. Responsibilities include managing partner requests, troubleshooting, configuring WordPress and WooCommerce, handling site migrations, and effective communication with partners.
The Senior Technical Support Specialist will provide technical support to clients, resolve production issues, analyze large datasets, and collaborate with cross-functional teams. Responsibilities include troubleshooting platform issues, serving as a technical contact during disruptions, and training teams on technical interactions.
As a Key Account Manager at Yuno, you will manage key customer accounts, build relationships, drive revenue growth through upselling, and ensure client satisfaction. You will collaborate with various teams to deliver seamless service and implement account strategies informed by data analytics.
As a Customer Success Architect, you will design optimal solutions, provide technical support, enhance product features based on customer feedback, manage incidents, and maintain documentation. You will be a trusted advisor to customers and help maximize the value they derive from the platform.
The Insurance Verification Specialist verifies client information via phone to ensure compliance with insurance policies, builds relationships with stakeholders, performs data entry, reports on verification progress, and collaborates with team members to maintain workflow.
Top remote Companies in Portland, OR Hiring Customer Success Roles
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