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Top Remote Customer Success Jobs in Portland, OR
The Client Implementation Specialist at Sage will handle the onboarding of new clients by managing project implementation, providing training, and leading go-live events. This role involves building relationships with community stakeholders, troubleshooting issues, and ensuring successful product deployment and user adoption.
The Customer Support Specialist at Brightree is responsible for diagnosing and resolving customer inquiries related to the Brightree application. The role involves providing technical and non-technical support, tracking customer issues, and ensuring satisfaction with consultative responses. The representative works closely with customers to address specific needs and escalates cases when necessary, all while maintaining documentation according to standard procedures.
The Customer Success Manager at Toku is responsible for developing and maintaining relationships with customers, ensuring payroll accuracy, and resolving payroll-related inquiries. The role involves onboarding clients, troubleshooting payroll discrepancies, and collaborating with internal teams to enhance customer satisfaction.
The Senior Customer Experience Strategist at Bixal will enhance federal CX landscapes and improve service delivery by establishing CX practices in government agencies, facilitating workshops, managing customer research operations, and aligning technology with customer experience goals.
As a Partner Success Manager, you will manage relationships with college campus partners, provide reporting, and seek opportunities for upsells and contract renewals. Your role includes implementing training and crafting strategic success plans while being empathetic to the challenges of young adult mental health.
The Manager, Customer Success at Chartbeat will lead a team of Customer Success Managers, focusing on account management and customer retention. This role requires strategic planning and the ability to cultivate executive relationships with key stakeholders, manage customer renewals, and identify upsell opportunities while ensuring excellent customer service and team management.
The Customer Success Manager will manage relationships with Enterprise clients, oversee project implementations, identify growth opportunities, and ensure client satisfaction. Responsibilities include collaborating with internal teams, employing data-driven insights, managing renewals, and contributing to best practices development.
The Care Coordinator at Unite Us supports clients by utilizing the Unite Us Platform to deliver high-quality care services. Responsibilities include conducting assessments, facilitating resource allocation, and providing follow-ups to ensure effective communication between clients and service providers.
As an EA - Client Services Specialist I at NGP VAN, you will support political campaigns, unions, and nonprofits by leveraging technology for compliance and fundraising. You will need strong communication skills and a keen attention to detail while administering tools like NGP8 and EveryAction.
The Customer Success Executive is responsible for managing relationships with clients, addressing their needs, and guiding them through service offerings. They work closely with sales and marketing teams to drive growth, manage invoicing processes, and improve customer satisfaction while ensuring communication and training.
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