Top Remote Customer Success Jobs in Phoenix, AZ

The Enterprise Implementation Manager will onboard large clients to the ECP platform, managing the implementation to meet clinical and operational needs. Responsibilities include project management, troubleshooting, customer training, and ensuring quick time-to-value. The role involves traveling to clients for training and implementing effective strategies to mitigate churn risks while delivering high client satisfaction and collaboration with cross-functional teams.

The Strategic Customer Success Manager at Alteryx is responsible for driving success for strategic customers, acting as a technical advisor, conducting training sessions, and advocating for customer needs. They establish trusted relationships, help customers achieve their business goals, and ensure product adoption.

The Client Success Manager at Waystar will serve as a key operational contact for clients, improving client satisfaction and health by monitoring performance metrics. They will demonstrate Waystar's value proposition, work cross-functionally with various teams, identify product feedback, and provide training while managing activities within the Salesforce CRM system.

The Scientist in Field Applications will provide customer support on NGS library preparation, conduct training, handle inquiries, and assist with technical issues, requiring significant interaction with customers primarily in North America.

The Customer Success Specialist manages existing accounts to maintain strong customer relationships, ensuring high satisfaction and revenue growth. Responsibilities include onboarding customers, utilizing data for proactive management, addressing customer concerns, and collaborating with internal teams to improve customer experiences and loyalty. The role requires travel for customer support up to 75%.

The Sr. Desktop Support Representative troubleshoots application, network, and hardware problems, communicates and supports users with applications-related issues, triages critical IT issues, and works with development teams to track and resolve software bugs. They also manage alerts and document common problems and solutions.

The Sr. Desktop Support Representative troubleshoots application, network, and hardware issues, providing support and training to employees. They work with development teams to resolve technical problems, manage alerts, and maintain effective communication across departments.