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Top Remote Customer Success Jobs in Phoenix, AZ

5 Days Ago
Remote
Hybrid
Remote Phoenix, AZ
Senior level
Senior level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The role involves enhancing the Icertis CLM platform, implementing AI capabilities, managing client accounts, mentoring junior staff, ensuring compliance, and fostering innovation and collaboration within the team.
Top Skills: AzureIcertis
2 Hours Ago
Easy Apply
Remote
Hybrid
Remote Phoenix, AZ
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Senior Manager of Customer Success at FourKites will lead a team of Customer Success Managers, enhancing customer experience and driving metrics like Net Revenue Retention and Customer Satisfaction. The role involves relationship management, strategic account planning, and collaboration across teams to ensure customer success and growth.
Top Skills: SaaS
2 Hours Ago
Easy Apply
Remote
Remote Phoenix, AZ
Easy Apply
Mid level
Mid level
Artificial Intelligence • Healthtech • Telehealth
The Global Care Navigator will assist members on their mental health care journey, ensuring satisfaction and effective care coordination. Responsibilities include crisis management, assessment of clinical needs, troubleshooting tech issues, and general support through various communication channels in English and Romanian.

Featured Jobs

2 Hours Ago
Easy Apply
Remote
Remote Phoenix, AZ
Easy Apply
Senior level
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
As Manager of Customer Advocacy, you'll lead a global team to manage complex customer issues, ensuring efficient workflows and enhancing customer satisfaction through coaching and process optimization. Your responsibilities include mentoring team members, collaborating with internal departments to advocate for customer needs, and driving KPIs for the team's success.
3 Hours Ago
Easy Apply
Remote
Remote Phoenix, AZ
Easy Apply
165K-204K Annually
Senior level
165K-204K Annually
Senior level
Big Data • Cloud • Information Technology • Software • Database • Analytics • Big Data Analytics
The Senior Manager, Professional Services will lead the Professional Services team at Starburst for the East Coast, ensuring high-quality delivery of data analytics services. Responsibilities include team development, customer engagement, practice development, and cross-functional collaboration to enhance service offerings and ensure customer satisfaction.
3 Hours Ago
Easy Apply
Remote
Remote Phoenix, AZ
Easy Apply
90K-100K Annually
Junior
90K-100K Annually
Junior
Big Data • Cloud • Information Technology • Software • Database • Analytics • Big Data Analytics
As a Customer Support Engineer at Starburst, you will assist Galaxy customers in resolving inquiries and troubleshooting issues related to cloud technologies and SQL debugging. Your role involves collaborating with pre- and post-sales teams, managing escalated issues, contributing to the knowledge base, and continuously learning about containerized environments to improve deployment support.
Top Skills: BashJavaPythonSQL
4 Hours Ago
Remote
Remote Phoenix, AZ
Mid level
Mid level
Computer Vision • Healthtech • Information Technology • Logistics • Machine Learning • Software • Manufacturing
As a Live Scan Review Specialist, you will perform scan reviews of digital impressions, provide feedback to dental practice clients, and collaborate with team members to enhance service delivery, leveraging your CAD/CAM expertise and dental knowledge in a fast-paced environment.
Top Skills: 3ShapeCad/Cam
4 Hours Ago
Remote
Remote Phoenix, AZ
115K-125K Annually
Entry level
115K-125K Annually
Entry level
Artificial Intelligence • Software • Database
The Customer Success Manager will manage relationships with strategic customers, ensuring successful onboarding and utilization of Flatfile’s platform while uncovering upsell opportunities. Responsibilities include nurturing prospects during the sales cycle and providing ongoing support to maximize product engagement and customer satisfaction.
4 Hours Ago
Remote
Remote Phoenix, AZ
128K-233K Annually
Senior level
128K-233K Annually
Senior level
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
The Customer Experience Advisor at Qualtrics is responsible for delivering program consulting services, guiding clients on CX programs through strategic roadmaps, measurement strategies, and customer journey mapping. This role involves collaborating with clients, leveraging CX expertise, managing engagements, and analyzing data to drive continuous improvement and operational efficiencies.
4 Hours Ago
Easy Apply
Remote
Remote Phoenix, AZ
Easy Apply
109K-144K Annually
Senior level
109K-144K Annually
Senior level
Healthtech • Software
As a Customer Success Partner at Kyruus Health, you will act as an advocate for clients, developing strong relationships and delivering value through strategic account planning, regular business reviews, and optimizing customer experience. You will ensure customer needs are met while promoting product adoption and utilizing analytics for recommendations. Your role involves continuous communication with both customers and internal teams, fostering mutual respect and a culture of feedback.
Top Skills: ConfluenceExcelJIRAPowerPointSalesforce
4 Hours Ago
Remote
Hybrid
Remote Phoenix, AZ
110K-150K Annually
Senior level
110K-150K Annually
Senior level
Big Data • Fintech • Information Technology • Insurance • Software
The Senior Partner Success Manager at Bestow will manage enterprise-level accounts, focusing on launching new clients, driving growth, and ensuring successful implementation of services. This role requires collaboration with internal teams and maintaining relationships with partners, along with delivering presentations and progress reports.
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