Top Remote Customer Success Jobs in Omaha, NE

The Senior Specialist in Invoice Operations handles high-volume invoicing with a focus on accuracy and customer communication. Key responsibilities include creating and submitting invoices, managing change requests, leading process improvements, and supporting the financial close process while mentoring peers.

As a Billing Support Specialist, you will assist and educate clients and therapists about the Grow Therapy platform, troubleshoot issues, and support customer journeys by advocating for their needs. You'll work remotely and troubleshoot technical issues while helping to improve the platform with insights from client interactions.

The Premier Support Advocate role involves providing high-quality customer support to Spanish-speaking professionals and customers. Responsibilities include addressing inquiries through various communication channels, providing solutions, and maintaining excellent service standards. The position requires effective problem-solving, strong communication skills, and the ability to build relationships with clients.

The Customer Development Manager III manages strategic customer relationships to achieve growth and retention in payment portfolios by executing account plans, utilizing customer data, collaborating with partners, and improving overall customer satisfaction.

The Learning Consultant will manage various learning projects, ensuring delivery meets quality standards. Responsibilities include creating project plans, facilitating sessions, and advising clients on learning strategies. The role requires building relationships with clients, assessing their needs, and aligning services to support their objectives effectively.

The Associate Customer Support Technician will assist customers with inquiries related to software and hardware products through phone, email, and chat. Responsibilities include troubleshooting problems, providing efficient customer service, and escalating issues when necessary.

The Chat Support Associate will engage with veterinary professionals to assist them in purchasing decisions through live chats, emails, and phone calls. Responsibilities include troubleshooting issues, managing accounts, collaborating across teams, and streamlining support workflows. Excellent communication skills and a proactive attitude are essential.