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Top Remote Customer Success Jobs in Madison, WI

14 Days Ago
Remote
United States
147K-220K Annually
Senior level
147K-220K Annually
Senior level
Design
The Director of Microsoft Dynamics Customer Enablement manages a team to provide support for Microsoft Dynamics applications, oversees ticket administration, develops relationships with external support providers, and ensures high-quality customer service. The role includes training, process improvement, stakeholder communication, and KPI management for performance visibility.
Top Skills: Microsoft Dynamics 365
14 Days Ago
Remote
United States
Entry level
Entry level
HR Tech • Financial Services
The Compliance Customer Relation Specialist at Foley supports clients, drivers, and candidates with understanding DOT and FCRA regulations, conducts employment verifications, responds to client inquiries, and processes compliance documents while maintaining expertise in regulations and delivering exceptional customer service.
Top Skills: MS OfficeOutlook
14 Days Ago
Remote
USA
Junior
Junior
Fintech
The Mortgage Customer Outreach Specialist collects on delinquent mortgage loans by initiating contact with consumers in early default stages. They assess consumer financial situations, arrange repayment plans, adhere to compliance regulations, handle inbound calls regarding mortgage products, and address problematic account situations. They also maintain audit standards and promote a diverse work environment.

Featured Jobs

14 Days Ago
Remote
3 Locations
Senior level
Senior level
Healthtech • Software
As a Client Success Director, you'll oversee client relations, ensuring satisfaction and growth while analyzing metrics to enhance client success. Responsibilities include relationship management, strategy development, advocacy, and issue resolution, along with supporting cross-selling and upselling efforts to increase client retention and revenue.
14 Days Ago
Remote
USA
80K-100K Annually
Mid level
80K-100K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Big Data Analytics • Automation • Data Privacy
The Technical Support Engineer will provide exceptional customer support by troubleshooting technical issues related to JavaScript, APIs, and digital marketing tools. This involves guiding clients on product implementation, resolving complex problems, and ensuring customers maximize their use of Tealium's services. The role requires a strong technical background and exceptional communication skills to deliver tailored solutions and enhance customer satisfaction.
Top Skills: JavaScript
14 Days Ago
Remote
United States
204K-378K Annually
Senior level
204K-378K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Vice President of Customer Support at Genesys is responsible for leading global customer support operations, enhancing customer experiences, and implementing AI-driven automation. This strategic role involves optimizing processes, driving operational excellence, and fostering a high-performing support team while collaborating across multiple departments to improve customer satisfaction.
Top Skills: AWSAzureGCP
14 Days Ago
Remote
USA
70K-85K Annually
Junior
70K-85K Annually
Junior
Insurance • Financial Services
The Auto Claims Representative is responsible for evaluating and resolving first and third-party auto claims, conducting investigations, negotiating claims, handling damages, and ensuring compliance with best practices. Excellent customer service and communication skills are essential.
15 Days Ago
Remote
39 Locations
Junior
Junior
Insurance
The End User Support Specialist I at Stewart provides tier-1 and tier-2 technical support for the Remote Online Notary platform. Responsibilities include troubleshooting user issues, monitoring support tickets, and collaborating with teams to address complex problems. This role focuses on delivering exceptional customer service and ensuring the functionality of IT systems and software for end-users.
Top Skills: It Support
15 Days Ago
Remote
USA
Entry level
Entry level
Other
The Mortgage Customer Outreach Specialist collects payments from borrowers in early stages of mortgage delinquency. Responsibilities include initiating contact, assessing repayment abilities, handling inbound calls, ensuring compliance with regulations, and resolving account issues. The role requires effective communication and customer service skills.
15 Days Ago
Remote
3 Locations
Junior
Junior
Edtech • Kids + Family • Software
As a Customer Engagement Specialist at Paper, you will promote brand awareness and facilitate engaging educational sessions to drive student adoption across district communities. You will train teachers on Paper's platform, build relationships with key stakeholders, and support grassroots teacher education initiatives.
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