Top Remote Customer Success Jobs in Hampton Roads, VA
The Customer Success Manager at Q2 will build and maintain relationships with clients, participate in client implementations, analyze customer needs, ensure issue resolution, manage contract renewals, identify cross-sell opportunities, and provide training and support.
As an L2 Support Representative, you will enhance customer satisfaction by resolving escalated tickets, assisting the L1 support team, and providing expert assistance on property management platforms. Responsibilities include monitoring support channels, developing documentation, and measuring support trends to ensure exceptional customer experiences.
As a Merchant Onboarding Specialist, you will be responsible for guiding merchants through the onboarding process, training them on Loop's SaaS product, and ensuring their successful integration and ongoing use of the platform. You'll need to demonstrate project management skills and be an empathetic teacher to help merchants make the most of Loop's features.
Inspiration is seeking individuals passionate about fighting climate change and promoting electric vehicles. The role involves sharing your resume and discussing what you envision for your career. The company focuses on accelerating the electrification of transportation through investment and asset management in EVs and related infrastructure.
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The Senior Associate of Client Success will manage new and existing client accounts, ensuring successful execution of digital campaigns from kickoff to completion. Responsibilities include media planning, client communication, coordination with cross-functional teams, and delivering exceptional client experiences.
The Account Manager will build and maintain strong client relationships to enhance client retention and revenue growth. Responsibilities include educating clients about Subsplash features, developing tailored solutions, and ensuring clients maximize the use of Subsplash's services. The role emphasizes collaboration, communication, and a strong understanding of the tech industry.
As a Developer Support Specialist III, you will support enterprise customers with API and integration challenges, delivering outstanding customer experiences. You'll analyze development practices, provide tailored solutions, develop resources for the developer community, and collaborate with Product teams to enhance customer satisfaction and platform reliability.
The Client Support Specialist acts as the main contact for clients, ensuring effective communication between various divisions, analyzing program health, and advocating for client satisfaction. Responsibilities include reporting, analytics, and maintaining client relationships to enhance operational practices.
The Implementation Specialist - Trainer is responsible for providing training to clients on software products, creating training materials, maintaining updates, analyzing training effectiveness, and assisting with project enhancements. This role involves conducting webinars, creating feedback documentation, and collaborating with managers to improve training programs.
The Implementation Specialist - Trainer will conduct live online training sessions and create training materials for clients using Bluesight's software solutions. This role involves maintaining training content, analyzing training effectiveness, collaborating with project managers, and providing feedback to enhance products.
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