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Top Remote Customer Success Jobs in Detroit, MI
Information Technology • Analytics
The Customer Success Manager at Trella Health will drive customer retention, adoption, and expansion within the Supplier Division. Responsibilities include managing customer relationships, ensuring optimal usage of solutions, and collaborating with clients to meet their business goals. The role also involves renewing contracts and identifying upsell opportunities while serving as the voice of the customer in advocacy initiatives.
Top Skills:
Salesforce
Security • Software • Cybersecurity
The Senior Director of Global Customer Success will lead the team to enhance customer value, drive revenue and growth, mentor staff, optimize customer experience, and engage cross-functionally within the organization. They will implement strategies to maintain high customer retention and successfully navigate challenges in customer relationships.
Software
As a Technical Support Engineer, you will diagnose and resolve complex technical issues, assist customers, and work collaboratively with support teams. You will be involved in system administration, networking troubleshooting, and coding for automation while also proposing process improvements and developing internal documentation.
Top Skills:
GoJavaScriptLinuxRustSQL
Featured Jobs
Fintech
The Bookkeeper will maintain accurate financial records, manage client accounts, and ensure timely financial reporting. Responsibilities include processing transactions in QuickBooks Online, preparing payroll and tax returns, managing accounts payable and receivable, and communicating with clients about their financials. Attention to detail and the ability to manage multiple projects are essential.
Top Skills:
Quickbooks Online
HR Tech • Information Technology • Software
The Specialist in Employment Contracts will manage the entire contract lifecycle, reviewing and drafting agreements, conducting risk assessments, and providing legal advice related to labor laws and corporate matters. The role requires strong communication skills and the ability to work in a fast-paced environment while ensuring compliance with laws and internal regulations.
Healthtech
The Endocrinologist position involves providing comprehensive care through video consultations, developing personalized treatment plans, maintaining patient records, and promoting patient well-being. Strong communication and technical skills are essential for building relationships with patients in a fully remote telehealth setting.
Top Skills:
Emr
Healthtech
As a Customer Success Engineer at Health Gorilla, you will enhance customer engagement, facilitate onboarding and implementation, and provide technical support throughout the client lifecycle. Your role includes collaboration with internal teams and gathering customer feedback to improve product offerings. You will leverage your expertise in healthcare IT and data exchange protocols to help clients optimize their use of Health Gorilla's solutions.
Top Skills:
FhirHl7
Fintech
The Customer Support Representative will assist financial institutions using Apiture software by handling calls, responding to help desk tickets, diagnosing issues, spotting trends, and collaborating with internal teams for resolutions and product enhancements.
Retail • Sales
The Industry Growth Representative at Quench is responsible for meeting sales quotas by identifying and closing new business opportunities in the hospitality sector. This involves understanding customer needs, maintaining pipeline via Salesforce, and building strong customer relationships while staying knowledgeable about competitive markets.
Artificial Intelligence • Big Data • Information Technology
The Senior Customer Success Manager will act as a brand ambassador, driving customer engagement, adoption, and growth of Doxel’s platform. Responsibilities include partnering with key stakeholders, delivering high-impact presentations, gathering and analyzing customer feedback, identifying upsell opportunities, and resolving high-priority issues while cultivating strong executive relationships.
Top remote Companies in Detroit, MI Hiring Customer Success Roles
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