Top Remote Customer Success Jobs in Columbus, OH

As Manager of Customer Advocacy, you'll lead a global team to manage complex customer issues, ensuring efficient workflows and enhancing customer satisfaction through coaching and process optimization. Your responsibilities include mentoring team members, collaborating with internal departments to advocate for customer needs, and driving KPIs for the team's success.

The Senior Manager, Professional Services will lead the Professional Services team at Starburst for the East Coast, ensuring high-quality delivery of data analytics services. Responsibilities include team development, customer engagement, practice development, and cross-functional collaboration to enhance service offerings and ensure customer satisfaction.

As a Customer Support Engineer at Starburst, you will assist Galaxy customers in resolving inquiries and troubleshooting issues related to cloud technologies and SQL debugging. Your role involves collaborating with pre- and post-sales teams, managing escalated issues, contributing to the knowledge base, and continuously learning about containerized environments to improve deployment support.

As a Live Scan Review Specialist, you will perform scan reviews of digital impressions, provide feedback to dental practice clients, and collaborate with team members to enhance service delivery, leveraging your CAD/CAM expertise and dental knowledge in a fast-paced environment.

The Customer Success Manager will manage relationships with strategic customers, ensuring successful onboarding and utilization of Flatfile’s platform while uncovering upsell opportunities. Responsibilities include nurturing prospects during the sales cycle and providing ongoing support to maximize product engagement and customer satisfaction.

The Customer Experience Advisor at Qualtrics is responsible for delivering program consulting services, guiding clients on CX programs through strategic roadmaps, measurement strategies, and customer journey mapping. This role involves collaborating with clients, leveraging CX expertise, managing engagements, and analyzing data to drive continuous improvement and operational efficiencies.

As a Customer Success Partner at Kyruus Health, you will act as an advocate for clients, developing strong relationships and delivering value through strategic account planning, regular business reviews, and optimizing customer experience. You will ensure customer needs are met while promoting product adoption and utilizing analytics for recommendations. Your role involves continuous communication with both customers and internal teams, fostering mutual respect and a culture of feedback.

The Senior Partner Success Manager at Bestow will manage enterprise-level accounts, focusing on launching new clients, driving growth, and ensuring successful implementation of services. This role requires collaboration with internal teams and maintaining relationships with partners, along with delivering presentations and progress reports.