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Top Remote Customer Success Jobs in Cleveland, OH
Marketing Tech
The Client Services Executive manages client relationships, ensuring exceptional service and support. Responsibilities include overseeing client portfolios, driving satisfaction, identifying growth opportunities, and conducting regular reviews. Strong analytical skills and attention to detail are essential for this role to proactively address service issues and meet client needs while ensuring compliance with contractual agreements.
Other • Real Estate
As a Client Integration Specialist, you will guide new owners through onboarding, ensuring that software and systems are properly set up. You will test AI commands and phone lines, facilitate training on new features, and assess franchise owner needs for successful implementations.
Top Skills:
AI
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Software
The Lead Customer Success Manager will manage strategic customer accounts, develop success plans, educate clients on product features, assist with digitalization efforts, and drive customer renewal and growth. The role requires collaboration with internal teams and acting as the Voice of the Customer, providing feedback and insights to enhance service delivery.
Featured Jobs
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Marketing Tech
The Outbound Lead Generation Specialist will focus on researching and identifying potential clients, executing outbound campaigns, managing a sales pipeline, qualifying leads, and collaborating with sales and marketing teams to improve lead generation strategies.
Top Skills:
Crm Systems
Information Technology • Internet of Things
As a Customer Success Manager, you'll act as the primary contact for clients, ensuring they understand and utilize Insider’s technology effectively. You’ll build key relationships, monitor customer adoption, and provide strategic feedback on market trends. Overall, your role will focus on enhancing customer satisfaction and aligning product offerings with client needs.
Artificial Intelligence • Computer Vision • eCommerce • Retail • Analytics • Generative AI
As a Customer Success Manager at Lily AI, you'll build long-term relationships with clients, advocate for their needs, ensure they realize value from solutions, and collaborate with internal teams. You'll manage a book of business, create customer deliverables, and identify cross-sell and upsell opportunities.
18 Days Ago
Healthtech
The Client Outcomes Manager will enhance customer value by building relationships across organizations, advising on operational challenges, ensuring product adoption, and providing training and support. This role involves utilizing data analytics to track performance and collaborating with marketing for customer success stories.
Fintech • Payments
The Partner Support Coordinator is responsible for assisting partners with managing health payment plans while ensuring compliance with HIPAA and other regulations. This role involves reviewing claims, answering inquiries, troubleshooting tech issues, maintaining documentation, and training team members.
Fintech • Financial Services
The Onshore Customer Support Specialist will improve the customer experience by managing escalated support cases and engaging with customers across multiple channels. Responsibilities include educating customers on products, ensuring compliance, and collaborating with internal teams to resolve issues and enhance processes.
Digital Media • Hardware • Information Technology • Mobile • Music • News + Entertainment • Software
The Strategic Customer Success Manager will manage key customer accounts, drive engagement, analyze performance data, and ensure customer satisfaction. Responsibilities include onboarding, training, and acting as a primary contact to foster client relationships and facilitate seamless communication between stakeholders.
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Top remote Companies in Cleveland, OH Hiring Customer Success Roles
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