Top Remote Customer Success Jobs in Cincinnati, OH

The Quality & QMS System Specialist will ensure quality compliance throughout the lifecycle of consumer and medical products. Responsibilities include managing quality documentation, assessing and investigating complaints, conducting internal audits, and overseeing training compliance for quality standards.

As a Senior Technical Support Engineer at Ping Identity, you will provide specialized support for premium customers, troubleshoot issues with identity solutions, manage customer expectations, and contribute to knowledge sharing within the team. Responsibilities include conducting troubleshooting sessions, analyzing problems, and ensuring service level agreements are met, while working a varied schedule to accommodate global support needs.

The Client Strategy Lead at Beam will analyze data to deepen partnerships, optimize client-facing products, and manage key projects while enhancing internal processes. This role requires strong analytical skills and client engagement experience to drive revenue and social impact.

The Head of Customer Support will define and lead the support function at StackBlitz and Bolt.new, focusing on customer retention and satisfaction. Responsibilities include building a high-performing team, optimizing support operations with AI solutions, and collaborating cross-functionally to enhance the customer experience.

The Technical Customer Success Manager at Netomi AI is responsible for onboarding clients, providing technical guidance, and ensure smooth integration of AI virtual agents into their support systems. They will also maintain client relationships, troubleshoot issues, and analyze AI performance while collaborating with internal teams to advocate for client needs and suggest improvements.

The Bilingual Registered Dietitian at Vida provides virtual Medical Nutrition Therapy and Diabetes Self Management Education, aiming to support clients in managing chronic conditions. Responsibilities include client management, behavior change support, collaboration with care teams, maintaining confidentiality, and meeting quality metrics.

The Customer Success Manager will engage with nonprofit clients to ensure they achieve their goals using Instrumentl's platform. Responsibilities include onboarding, retention, identifying upsell opportunities, and being the customer advocate. The role requires relationship building, effective communication, and program design skills.