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Top Remote Customer Success Jobs in Buffalo, NY
The Customer Success Manager at Apixio ensures successful project completion and customer retention by managing relationships, tracking project status, and coordinating efforts among internal teams. They also handle communication, prepare reports, and identify process improvements across customer project lifecycles.
As a Customer Success Manager at Relocity, you'll manage onboarding and implementation processes for clients, drive the utilization of solutions, build and maintain client relationships, resolve escalations, follow up on invoices, and identify upsell opportunities. You will also develop materials for quarterly business reviews to enhance customer engagement and satisfaction.
The Customer Support Associate will provide top-tier customer service and solutions to meet customer needs and requests. This role requires excellent communication skills, attention to detail, and the ability to work closely with sales and partnerships teams. The associate will also assist in building processes and supporting the insurance sales funnel.
Inovalon focuses on empowering healthcare through data-driven solutions. The organization seeks professionals interested in opportunities related to healthcare data aggregation, analysis, and innovation. Candidates are encouraged to submit resumes to be considered for potential future roles within a diverse and inclusive company culture.
As a Senior Customer Success Manager, you'll oversee customer onboarding, implementation, and engagement. You'll collaborate closely with various internal teams to ensure customer satisfaction and timely delivery of value, acting as their primary contact and advocate within the organization.
The Technical Success Manager will guide customers through their journey with the company, providing product enablement, coaching, and technical support to maximize the impact of their investment.
The Enterprise Customer Success Manager is responsible for ensuring the success of Lumos' largest customers by managing relationships, onboarding, renewals, and customer lifecycle management. This role involves acting as a trusted advisor, influencing product direction based on customer feedback, and achieving ROI within expected timelines.
The Customer Success Manager/Senior Customer Success Manager at Viz.ai is responsible for enhancing customer relationships, optimizing the use of Viz.ai technology, and ensuring clinical, financial, and operational success for healthcare clients. The role involves training users, monitoring engagement, driving contract renewals, and expanding the business within existing accounts.
The Client Development Manager will drive client acquisition and growth for the Legal Outsourcing practice, manage a portfolio of new business accounts, and conduct market research. They will collaborate with marketing teams to create collateral and track the effectiveness of initiatives while aligning strategies with firm-wide objectives.
The Customer Support Specialist at HeartFlow provides world-class customer service for web-based medical software products, resolves customer inquiries, manages case documentation, assists in onboarding, collaborates with various departments, and drives improvements in support quality.
Top remote Companies in Buffalo, NY Hiring Customer Success Roles
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