Top Remote Operations Manager Jobs in Boston, MA

The Professional Services Manager at InterPayments oversees customer activations, ensuring successful implementations of their SaaS payment solutions. This role requires technical knowledge, project management expertise, and strong communication skills as you work with customers and internal teams to resolve issues, track progress, and provide training. You act as a liaison, advocate for customer needs, and strive for continuous improvement in processes.

The Senior Director of Consumer Retention will lead and optimize retention strategies, expand customer loyalty, and drive a global team to exceed company performance goals. This role involves analyzing customer behavior, improving customer experiences, and ensuring high retention rates, leveraging technology and innovative solutions.

The Newsletter Monetization Lead will develop and execute strategies for ad sales, identify business opportunities in the newsletter space, build relationships with advertisers and publishers, and optimize revenue from newsletter ad inventory.

As a Senior Customer Support Manager, you will lead and mentor the customer support team, manage daily operations, ensure timely responses to inquiries, oversee technical troubleshooting, establish performance metrics, enhance customer satisfaction, and collaborate across teams to improve processes and documentation.

The CEO will lead CymiraBio in developing novel therapeutics targeting cancer stem cells. Responsibilities include securing funding, overseeing preclinical research, building strategic partnerships, and guiding the company towards Phase I clinical trials, all while aligning with oncology trends.

The Senior Capture Manager at Oddball will oversee capture efforts, create proposals, and engage with stakeholders. Responsibilities include developing capture strategies, conducting competitive analysis, and managing relationships with partners. This position requires extensive experience in business development and proven success in full lifecycle capture efforts.

The Engagement Manager manages the implementation of Workday solutions by coordinating with clients and internal teams. Responsibilities include project planning, managing resources and timelines, risk identification, and ensuring client satisfaction. The role involves leadership in team delivery and client engagement.