Top Remote Customer Success Jobs in Boston, MA
The Client Relations Lead maintains and strengthens customer relationships by serving as the main contact between clients and the company. Responsibilities include leading client calls, resolving issues, onboarding new clients, supporting revenue growth, and engaging internal teams to align with client objectives.
As a Client Support Specialist at Ontic, you will engage directly with clients, manage support tickets, resolve issues, and improve documentation. You will work across teams to enhance client experiences while reporting on metrics related to client inquiries. Technical aptitude and communication skills are essential in this proactive role.
As a Veterinary Scribe, you will support veterinarians by composing electronic medical records and assisting with non-clinical duties. This role provides hands-on experience in emergency veterinary medicine, allowing you to interact with a medical team and contribute to patient care.
The Technical Quoting Specialist will oversee the end-to-end installation process and financial analysis for project deployments while collaborating with Sales and Engineering teams. Key responsibilities include evaluating service costs, analyzing data for improvement, and maintaining effective communication across departments.
Looking for a skilled Customer Support Specialist to join the Pay Support team, providing exceptional customer service and assisting with pay-related issues for global customers. Requires 2 years of customer service experience in resolving pay-related issues.
As a Technical Architect at Hightouch, you will serve as a crucial link between the company and its Enterprise customers, guiding them through onboarding and maximizing usage of the platform. Responsibilities include understanding customer needs, delivering proactive technical guidance, collaborating with various teams, and identifying use cases for product improvement.
As a Customer Experience Associate at North One, you will work with the Customer Experience team to diagnose and solve customer problems, enhance customer satisfaction, and support the fast-paced growth of our FinTech platform for small businesses.
The Director of Client Success will lead the client success strategy, manage onboarding and implementation, oversee client relationship management and retention, improve processes, and utilize data analysis to inform strategies and track client health in a healthcare technology startup.
The Customer Success Manager at DeepScribe will oversee client implementation and account management, train clinicians, drive platform adoption, monitor customer health, and collaborate with internal teams. They will act as a customer advocate, ensure seamless integration, and utilize strong communication and leadership skills to maximize customer satisfaction and engagement.
The role involves managing and growing client relationships, implementing Fathom’s technology in health systems, overseeing client onboarding, and converting high-profile clients into advocates. This includes driving upsell initiatives and collecting client feedback to inform product development, alongside dynamic problem-solving in a fast-paced environment.
Top remote Companies in Boston, MA Hiring Customer Success Roles
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