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Top Remote Customer Success Jobs in Baton Rouge, LA
The Product Support Specialist at Datacor is responsible for providing assistance and troubleshooting support for the ERP system. This role includes educating clients on system functionality, resolving inquiries, maintaining communication regarding service requests, and collaborating with other teams to improve service quality and prevent incidents. Documenting support tickets and participating in process reviews are also key responsibilities.
As the Director of Customer Success, you will be a trusted advisor to clients, managing project delivery within budget and deadlines. You will lead a creative team to deploy innovative solutions in the healthcare industry, addressing complex customer needs and building strong relationships.
As a Bookkeeper at Kickstart Accounting, you'll maintain accurate financial records, manage client accounts, and produce timely financial reports to help small business owners. You'll interact with clients via meetings and email, handle payroll and tax returns, and adhere to company policies while managing multiple client projects.
The Customer Support Specialist will manage post-sales support processes, ensure smooth onboarding, handle customer support tickets, collaborate with internal teams, and implement operational processes to improve customer satisfaction and efficiency.
As a Technical Support Agent, you will manage inbound emails and chats to diagnose technical issues for merchants, collaborate with technical and engineering teams for escalations, perform quality assurance, and assist with documentation tasks.
The position is for potential candidates interested in creating a role within the Measured organization, allowing flexibility to express their skills and interests.
The Customer Success Manager will focus on building relationships with enterprise customers in the US Public Sector, ensuring a successful customer journey, driving adoption and usage of Mattermost products, facilitating onboarding, and renewing customer subscriptions while identifying opportunities for account expansion.
As an Enterprise Customer Success Manager at Upwork, you'll partner with customers to achieve their talent and workforce goals. Responsibilities include driving adoption of the Upwork platform, building Customer Success Plans, maintaining engagement with hiring managers, and collaborating with multiple teams to enhance customer experience. You'll also contribute to product feedback and retention strategies while managing multiple projects and fostering trusted relationships with key stakeholders.
The IVR Audio and Localization Specialist will manage multilingual audio IVR prompts, ensuring quality through QA and editing. Responsibilities include managing vendor relationships, gathering customer requirements, and assisting with dialogue design and localization.
As a Customer Success Representative, you will serve as the primary point of contact for clients, ensuring their satisfaction and retention through personalized support, training, and problem resolution. You will collaborate with internal teams to understand client needs and provide solutions, while also tracking customer engagement data and delivering training to enhance product usage.
Top remote Companies in Baton Rouge, LA Hiring Customer Success Roles
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