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Top Remote Customer Success Jobs in Baton Rouge, LA

20 Days Ago
US
Remote
27 Employees
Entry level
27 Employees
Entry level
Software
As a Customer Success Engineer at Decodable, you will ensure customer satisfaction with the platform, providing technical support and guiding users through onboarding. You'll advocate for customers internally, help identify new use cases, and manage customer feedback to enhance the product.
20 Days Ago
United States
Remote
274 Employees
Senior level
274 Employees
Senior level
Big Data • Fintech • Database • Analytics • Financial Services
The Client Success Manager at Array is responsible for managing and growing a portfolio of high-value accounts, ensuring client satisfaction and revenue growth through strategic partnerships and tailored solutions. They work closely with cross-functional teams to develop customized offerings that align with client goals and maintain an understanding of industry trends to support clients effectively.
Top Benefits:
401-K
401-K Matching
Company Equity
+31 More
20 Days Ago
United States
Remote
1,129 Employees
Junior
1,129 Employees
Junior
eCommerce • Retail • Software
The Renewals Specialist manages customer renewals and drives subscription revenue by coordinating with Customer Success and Account Executives. Responsibilities include project management of the renewal process, negotiating contracts, creating proposals, and maintaining a high on-time renewal rate, all while promoting upsells and updates to management.
20 Days Ago
USA
Remote
51 Employees
130K-160K Annually
Senior level
51 Employees
130K-160K Annually
Senior level
Cloud • Software
The FedRAMP Authorization Specialist will lead compliance efforts for the Game Warden platform, orchestrating FedRAMP processes and collaborating with various departments. The role includes generating monitoring artifacts, interpreting security controls, conducting training sessions, and guiding clients through the authorization process.
Top Benefits:
401-K
Dental Insurance
Flexible Spending Account
+12 More
20 Days Ago
United States
Remote
400 Employees
50K-55K Annually
Entry level
400 Employees
50K-55K Annually
Entry level
AdTech • Digital Media • Information Technology • Marketing Tech • News + Entertainment • Social Media • Software
The Client Success Coordinator manages client relationships, ensures clients are satisfied with products and services, coordinates onboarding, and provides strategic guidance to improve program performance, while utilizing Salesforce for account management.
Top Benefits:
401-K
401-K Matching
Company Outings
+56 More
20 Days Ago
United States
Remote
219 Employees
Senior level
219 Employees
Senior level
Professional Services
The Global Head of Scaled Customer Success will develop and execute a scalable customer experience strategy, lead a pooled Customer Success Management team focused on unassisted customer segments, optimize processes and tech stacks, and advocate for data-driven improvements in customer experience.
20 Days Ago
USA
Remote
207 Employees
60K-73K Annually
Entry level
207 Employees
60K-73K Annually
Entry level
Healthtech
The Coding Specialist translates healthcare documentation into standardized codes, ensuring accurate coding and billing of patient encounters. They maintain compliance with regulatory requirements, communicate with healthcare providers for documentation clarification, and participate in performance improvement projects to enhance clinical documentation quality.
20 Days Ago
USA
Remote
506 Employees
100K-120K Annually
Senior level
506 Employees
100K-120K Annually
Senior level
Big Data • Analytics
The Customer Success Manager will act as a key point of contact for customers, helping navigate post-sale deployments and technical challenges while ensuring customers derive maximum value from cloud technologies, particularly Azure or similar platforms. Responsibilities include managing customer accounts, facilitating meetings, and engaging in technical conversations to meet customer needs.
20 Days Ago
USA
Remote
18 Employees
Junior
18 Employees
Junior
eCommerce • Payments • Financial Services
The Customer Support Representative will provide exceptional support to customers regarding payment-related inquiries and issues, enhance user experience, identify areas for process improvement, and gather customer feedback. This role is essential to maintain the company's reputation and ensure customers can easily use the payment platform.
20 Days Ago
United States
Remote
4,788 Employees
Entry level
4,788 Employees
Entry level
Digital Media • Gaming • Software
The Multilingual Live Caption Specialist is responsible for providing real-time captioning for live events and broadcasts in multiple languages, ensuring accuracy and adherence to captioning guidelines. Responsibilities include collaborating with production teams, conducting quality checks, and staying updated on captioning technology.
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